We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven – juicy, perfectly cooked and even better when topped with our famous chili.
Fast-food chain specializing in Cincinnati-style chili dishes & other comfort food. Based on 156 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
7875 Montgomery Rd, Cincinnati, OH 45236
Phone: (513) 793-9353
Hours
| Wednesday | 11 AM–8 PM |
| Thursday | 11 AM–8 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
| Sunday | 12–6 PM |
| Monday | 11 AM–8 PM |
| Tuesday | 11 AM–8 PM |
Menu
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Photo Gallery
Reviews
XxxxSPARKLES xxxX
My boyfriend and I came here while visiting the kenwood mall, I LOVE the food at gold star but while we were trying to order the old woman at the counter was very rude to us and she yelled at us multiple times after we tried to tell her what we wanted she put in mutiple incorrect things and extra meals. Then when we tried to put my boyfriends chicken sandwich in she went “ITS TOO LATE TO CHANGE IT TO THAT” and we once again had to explain the other food was mine, she was so angry in fat she pulled the food cook over to also yell at us about what we ordered and when we finally got the chicken sandwhich order in he went “fine but there’s no pickles” we said that was okay and waited quietly for our food. When he finally handed me the bag and our two waters, my fries were falling out and one of the waters we were given was RED and transparent. Once we finally made it to the table I opened my portion to see it was sloppily made and they had given me less than half a bag of fries. I am super mad. This is unacceptable behavior as someone who used to work fast food. do better and fire these people, it’s the middle of the day and all we had done was order
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Irishrockn 80
After having a horrible experience at Cheesecake Factory, we decided to grab a quick bite at Gold Star. There were 4 staff members behind the counter doing their own thing. Not even one acknowledgement that they would be right with us or anything. The one was cleaning the machine next to the counter. After 5 minutes of waiting in silence, we decided to leave as this was unacceptable. Who trains these people. Absolutely ridiculous.
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Randy Glardon
The cashier was nice and tried. The two steam table girls were beyond rude. As well as the manager didn’t really seem to engage with any of the customer. My fries were cold and my burger was built like a leaning tower. Just really sad to see a location dive into chaos in this manner.
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DIAMOND JOHNSON
Absolutely delicious thank you for the great service and food we will be back
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Tara Richards
Really enjoyed this local spot. Real tasty i will stop by again when I’m in visiting.
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Charlize Earhart
Had the absolute worst experience at this location. I have worked in the food industry before and am very understanding of workers/their situation but this encounter was the worst customer service I have ever gotten in my life. I came in for a doordash and stood to the side(like i do at every other restaurant) to tell them my order. The blonde women who works the prep and about age 40 looked at me and rolled her eyes. She said can I help you in a very rude tone. I was polite and told her who I was there for then she asks what the name is, order specifically was, to see the order, for me to repeat the order again, and the accommodations to the meal. She did this in an extremely rude manner so I asked her if there was a problem. When I said this I swore she was going to hop the counter to fight me. She created a scene and was screaming at me explaining tickets etc. i have no problem whatsoever complying to the needs of the store but she was extremely disrespectful. To top it off she threw the food towards me when she finished the order. I have never been treated with this kind of disrespect and employees should not be allowed to have this kind of attitude. I would love for the manager to watch this tape of when this occurred she should not be working here. I left feeling so confused because she had absolutely no reason to burst out on me.
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Gabriela Alas
The cashier was VERY rude. He would get visibly frustrated (huffing and rolling his eyes) with me as I was deciding what I wanted to order. He refused to put in my burger order due to him “turning off the grill for the night”. It was an hour before closing time. I only had a few minute interaction at this location and I won’t be back.
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KiAsia
Love me some Goldstar! Drive thru service was great
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Mike Stauffenberg
Overall service was very good and food was good. I am just not a huge fan of Cincinnati style chili. I like my chili with beans and chunky beef, not beef ground so fine the chili feels more like a sauce. But, if Cincinnati style chili is your thing, Goldstar is good.
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Kevin Parrish
Passing through Cincinnati I decided to try Gold Star, skylines main competitor. I went out of my way, walked through the mall to discover this location closed earlier than their posted hours. I guess skyline has them beat. Waste of my time.
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