Informal chain serving signature ice cream treats alongside American classics like burgers & melts. Based on 381 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery
Address:
54-56 Main St, Florence, MA 01062
Phone: (413) 584-1772
Website: https://locations.friendlysrestaurants.com/ll/US/MA/Florence/54-56-Main-Street
Hours
| Monday
(Labor Day)
|
11 AM–9 PM
Hours might differ
|
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
| Sunday | 11 AM–9 PM |
Menu
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Photo Gallery
Reviews
Krystal Barnes
We ordered the Bacon Cheeseburger. We even paid an extra $2.49 for extra bacon and this is what we got. We also ordered the Jammed up burger, paying extra for a second patty. There was no extra patty. Also, the fries were cold. Very disappointing. Hopefully the ice cream we ordered is better than the food.
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Brandon Clark
Let me start with HEATHER WAS AMAZING!! Very attentive, fixed the one mistake that was accidentally made in the kitchen, ran every table on a busy rush. There were like 10 kids and multiple adults in 1 party. I heard one lady say they were going to complain about her. Management should have someone else to help serve as this was a packed house… Do better, management, do better. Food was great as well!
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Kendra O
This location has gone down hill real fast. I used to frequently visit here and the waitresses and manager were phenomenal. Now it’s terrible, I’ve tried to give them the benefit of the doubt but this will be my last visit. A month ago I was handed a friend z that was half full, they forgot my soda and the icecream so after waiting I just took the friend-z as it was. Today see attached the photo of my wrap and fries which were thrown I’m a plastic bag and dumped everywhere and handed to me. I won’t be surprised when this location closes soon too.
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Scott Rousseau
I had the absolute worst service at this location. Took forever to have order taken waitress never came to check on us if we needed refills. Then when we finally received our food they got it wrong and when asked the said they will get rest of order and I had to go to kitchen to ask after waiting over a half hour just for marinara sauce for my daughter’s mozzarella sticks. I will never go back. And we were only family in restaurant at the time.
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Gregory Baker
Friendly’s service is back! We’ve been here to this Friendly’s many times over the years. Post-pandemic they experienced a sharp decline in service, with incorrect orders and long wait times. But we went tonight and we were served our food within 15 minutes of walking in the door. Friendly staff, chefs that read the entire order for details, and attentive waiter. New management was the answer for this location!
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Adam Duso
Everyone who works here is a child and the service is incredibly slow no matter how busy the restaurant is. My kids want to like this place because of the ice cream but even they know that the service here is too slow
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StarGazers Farm
Ordered via phone, arrived, waited as our order wasn’t done. At 45mins since ordering I asked to cancel our order. They were compiling it at that time. We ordered two Cesar salads, no meat, cheese sticks, and waffle fries. There were 2 cheese sticks in the paper cup, and barely as many waffle fries – luckily my 2 year old was happy with that. The last couple of visits have been just as disappointing for fribbles. Not sure it’s worth going back, as it’s gone down hill A LOT.
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wilmary martinez
I drive all the way from Holyoke to bring my family to this location. The store has improved some much in the last few months! It’s the only friendlys I will go to now!
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Randy Marx
The ice cream was the highlight. The service was great. The actual food was not good.
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Anthony Smith
I came here once a while ago and I was very displeased with the service. I decided to give them another chance and now they are under new management and I couldn’t have been happier! The service was great, the restaurant seems well kept, and I will definitely be returning!! Also, the two females that served me (I believe they were twins) were very welcoming and funny to talk to!
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