Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces. Based on 253 reviews, the restaurant has received a rating of 4.3 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery
Address:
1733 S Main St, West Bend, WI 53095
Phone: (262) 429-2222
Hours
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
Photo Gallery
Reviews
Bob Posont
Spoke with Sharon, the owner, for a party box to be picked up sat at 1pm. Sharon was very nice to work with. Very knowledgeable. On Sat I got there at 1230pm and it was ready. Guy said he just finished it. Ate at 6pm and everything was fresh, very nice presentation, even had trash bags thrown in. Very impressed. Thank you so much. 5 star!
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Sam Blawat
What on Earth happened to this place? When it first opened, this was my go-to sub place, staff was friendly and service was fast. But over the past year or so, things have gone downhill fast. The staff seems to be mainly young kids that barely know what they’re doing. I have gotten multiple of my orders incorrect and service takes forever. I put up with it and am not rating 1-star because the food is still tasty. But the last straw was today. I put in an online order that was supposed to be ready in 20 minutes. I arrived on time and they hadn’t even started making my order yet! I waited an additional 20 minutes after that and finally got my order after a total wait time of about 40 minutes for an order that was supposed to be ready when I arrived. There were 4 workers and there was only one other customer in the restaurant, so I cannot imagine why it took so long. And after all that, my order was still partially wrong! It saddens me, but I probably will not be returning to this store anymore.
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Hannah Kane
Even though they just opened, I had a genuinely great experience. I order straight off the menu when trying a new place, a d the veggie sandwich is amazing as-is, plus mushrooms. Service was very friendly and quite speedy, despite it being peak lunchtime AND a hot sandwich. Definitely off to a good start.
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Travis
Food is solid. Place is clean and friendly service.
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Kurt
The food is fantastic, but just a tad more expensive for what you expect for the amount of food you get. Comparing to the competitors, though. Good place!
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Bridger Madsen
One of the better Firehouse subs locations I’ve been to! Super friendly and efficient employees, they got my to-go order ready so fast! And the sandwich tastes great. Thank you guys!
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kevin szuslik
Sandwiches were good, but my wife had a hair in her soup. Completely ruined the meal.
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Jeff Geydoshek
The inside is pretty cool. A lot of fire house stuff and photos. The subs are really good, it does take awhile to get your subs.
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Lollipop
lady in the front were very friendly. Name on ticket was Jeana we had a nice conversation while she made my subs quickly and she even numbered them so I knew what was what. Everything was yummy and quick
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Ricky Bobby
This place is a joke, the service awful. The subs are good, just horribly run. In person orders are the lowest priority. Threw out the cold soup.
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