Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces. Based on 181 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
4028 Victory Blvd, Portsmouth, VA 23701
Phone: (757) 673-1234
Social Profile:
Hours
Thursday | 10:30 AM–9 PM |
Friday | 10:30 AM–9 PM |
Saturday | 10:30 AM–9 PM |
Sunday | 10:30 AM–9 PM |
Monday | 10:30 AM–9 PM |
Tuesday | 10:30 AM–9 PM |
Wednesday | 10:30 AM–9 PM |
Menu Photos
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Reviews
Jessica Laster
Atmosphere is ok. I’ve never had issues until today. I purchased 2 subs on the firehouse app. I have my receipt , showed my bank account that they pulled the money out, called corporate and the owner still refused to provide the food or refund because a ticket didn’t print out on his side. Even when the owner called corporate and corporate advised him to make the food, he said no because there was no ticket.
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James Credle
Expensive, but very tasty
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meeks Tv
7/6/2023
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Joanne Powell
My husband and I went there at 8 pm this evening, we ordered 2 subs and a drink!! Well the guy at the register says ok we will bring it out to your car when it’s ready!! I came in so I could sit down and eat, so I said we can’t sit at a table and eat!! NOPE , I don’t want to eat a sub in my so cancel my order and give me my money back!!! And they acted like they did not care whether we left or what!! I see a lot of bad reviews,it makes me think that these messages are not reaching the owner!! I’ll never go back!!
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Dakota Snyder
Staff had attitudes towards eachother nd service took forever. They had no napkins. No sauce cups and heard them say they only had one bag of bread left. They used the old unsweetened tea and poured it into the sweet tin and added sugar instead of new tea for both. They took forever to get the food made. I almost canceled the order and got my money back. Never again
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Paul DeBennedetto
I could not believe what we were given for 25 bucks! I hadn’t been in a firehouse subs for a little while and seen this one and really wanted what I remembered from them. But after today, I will never enter a firehouse again. The sandwiches were super small and the steamer sub, they didn’t even put condiments on it! The sodas were also just carbonated water. I wish I could make this up. The best thing we got was some chips since they cant mess those up, they aren’t expired at least. Attaching a photo of our 25 dollar sandwiches.
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James Campbell
I am a regular at this location since it is not too far from my job. I really have never had a problem here and the food has always been good. Other than the wait to order being long sometimes there were no issues. Today I ordered my usual along with a brownie. The brownie was hard, old and was obviously left up there too long. I ended up just throwing it away. I went up to the counter to let them know the brownies were not good and I just tossed mine in the trash. Immediately the owner says, “we cannot give you another one”. I replied with “I never asked you for another one. I’m just letting you know your brownies are old and bad”. The young lady behind the counter then said thank you for letting us know. The owner obviously didn’t care and just looked at me as if I was trying to get something for free. Instead of addressing the issue, which was your old and hard brownies. There was never any attempt by the owner to apologize, offer anything for the inconvenience or to ensure that I returned as a customer. So, if you’re going to look at me that way and not address the actual problem I just will no longer eat there. I was a regular up until today. I will spend my money elsewhere.
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DGIB
I purchased 2 medium tuna subs and there was barely any tuna on them. I may have a spoonful of tuna on each sub and they tried to place the tomato and cheese over it to hide how little tuna was on the sub. I will NOT be going back. It was definitely not worth $16 for 2 subs.
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Jeniyah Simpson
Good food!!! but if you’re going to talk about a customer make sure they can’t hear you 🙂
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Salesha LOL Lankford
My favorite lunch spot. The service was great even with someone in training. They gave me options and got me in and out.
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