Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces. Based on 293 reviews, the restaurant has received a rating of 4.5 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery
Address:
231 FM 544 Ste. 701, Murphy, TX 75094
Phone: (972) 424-9000
Social Profile:
Hours
Wednesday | 10:30 AM–9 PM |
Thursday | 10:30 AM–9 PM |
Friday | 10:30 AM–9 PM |
Saturday | 10:30 AM–9 PM |
Sunday | 10:30 AM–9 PM |
Monday | 10:30 AM–9 PM |
Tuesday | 10:30 AM–9 PM |
Menu
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Photo Gallery
Reviews
Todd K
Most fast food and sandwich places are pretty much the same. Not this particular place. Not the Firehouse Subs in Murphy. I love the very meaty and packed fresh veggies and delicious sauce from Firehouse. That’s solid. But this place is fast, never misses, it’s clean, it’s friendly, and it is SERVICE driven. The Manager, Carlos, is incredible. He sets the tone for employees, new and experienced. He’s always going full speed. Always stops to ask if he can help you. And he takes a lot of pride at being good. Very good. I don’t know that I’ve ever remembered the name of a sandwich shop or fast food manager. I remember Carlos. And he remembers me and my wife’s sandwiches and little unique things we like on them. The new App doesn’t allow me to customize some things. But I order thru it, get there, pick it up and ask if I can make a modification. Now he just smiles and says it’s already done. Said he remembered and smiles and goes right back to work. Making a sandwich or perfecting a gorgeous salad. He just goes to work. His employees see him. They reflect the same attitude. I’m so impressed I had to write about it. Good job Firehouse. You hired and have kept a good one. Someone who represents your brand. Hope you can keep him. He’d be successful anywhere. But we love your salads and sandwiches. So don’t let him go!
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Jack Estes
The sandwich was great! The service was okay but it was disappointing when I my wife told the cashier/order taker that all I wanted was water and all he gave us was this little stubby little cup. I think that’s wrong to only have a small little cup for customers that just want water with their meal. They really need to correct that mistake! Other than that everything else was fine. It was clean (including the bathroom) and the food was very good.
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Umair Shahid
Love the subs here, definitely one of my favorite. The meat is tender, and flavorful! also have adequate amount of meat in the sandwiches which is the best part, most places I’ve been to barely put any meat seems like you’re only eating bread and lettuce.
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Rom T
I ordered and received a delicious Firehouse steak and cheese sandwich. The service was very cordial and hospitable.
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Jay Jay
HORRIBLE CUSTOMER SERVICE!
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Jeremy Fleming
So needed dinner. Rushed there and got there before they closed. Sign says closes at 9pm but in all reality I guess they close more like 845pm. Also tried to call in an order on our way up there but Nick said it was too late. Won’t support this local establishment anymore. Subway, Jersey Mike’s, or Jimmy John’s from now on.
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Amanda Grubbs
I enjoy coming here because the sandwiches are always good. However, I firmly feel that customer service is lacking. I come once every 2 weeks. Every visit we are welcomed as we come in and that’s about it, other than what would you like. The employees always
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Allen Meantree
Great subs. Always get my customization correct. Pretty quick too. Appreciate the brand supports first responders.
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Adriana Garza
Ever time we go to Firehouse subs they greet us when we walk in the door. Sandwiches are fresh and hot. They go out of their way for service.
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Roxi Mills
Like I said I was just very disappointed in the sandwiches and the service I just was in shock at the difference in the two different Firehouse subs. I really almost thought it was a joke when we got all the way home and looked at her sandwiches and there was literally one thin slice of meat on mine and my sister’s had like one little glob of me on one end of hers and that was it so if you do go there to eat make sure you look at your sandwiches before you leave there with them because we lived on the other side of Wylie and by the time I would have gotten back it would have been closed so I couldn’t do anything about it. I hate giving bad reviews but I hate getting terrible service also.
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