Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces. Based on 319 reviews, the restaurant has received a rating of 4.3 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
100 Julian Ln Ste 150, Arden, NC 28704
Phone: (828) 681-0850
Hours
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
Photo Gallery
Reviews
Joseph Edney
Well just another place that lost my business. Put a order in for one foot long sub at 1:00 p.m. today 8/6/23 waited 40 minutes while others who ordered after me was getting their food..They didn’t even add one pickle yet the extra ones I asked for. They should have refunded my money and gave the sub to me. But like I said I’ll not ever go back to the one on long Shoals Road again.Not sure who’s the manager now. But David who was there or may still be made sure you got what you asked for
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Austin Hodges
Placed online order. They didn’t have it. Showed him the receipt, and Instead of just making the order from the receipt I showed them, he said nothing I can do, you’ll have to call customer service. Called them, and they also did not offer to call the store to get the order made. The lifeless employees at this location did not care at all. Customer service also told me they couldn’t give me a refund either. So I don’t get the food or a refund.
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Rylan Love
Food served cold then I was blamed for waiting too long when I picked up the food witching 15 seconds of it being served. They won’t do anything about this $10 sandwich.
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Karen Fowler
It’s called listen when someone gives orders to you geez…. Went there Friday Feb 4. Cashier after three pm did not listen. So…. You lost out on a sale. Other three sandwiches was in bag. Mine was not. Good thing I hadn’t pd or I would have had to drive all way from Hendersonville back to get it. I ate peanut butter sandwich I fixed because your cashier closed his ears. Last time I will be patronizing your store.
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Jamie Condon
So fast and delicious. We love our local firehouse.
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Victoria Gochenauer
I like Firehouse and will keep supporting them and eating there, however…I give 3 stars because this location disappointed the other night. I’ve normally gotten the Engineer sub and had excellent experiences. I go for the medium and it fills me up, or I have a second meal/snack left over. My boyfriend and I ordered the Large Firehouse Steak & Cheese to split for dinner and we were extremely excited to satisfy our cheesesteak cravings. I didnt check the sandwich before I left. Got home and there wasn’t much to it. Lacking in filling all around. There were hardly any peppers and onions and the meat could barely be seen without opening the sub up. As you can imagine, it wasn’t enough food like it should have been. It tasted great, I’m not putting down the quality. I wanted more. Maybe I need to order double meat next time? But it definitely didnt look like the photo or other subs I’ve had there in comparison to the amount of filling between the bread. Staff was friendly and they were closing up, so I didnt call because I figured they were already heading home.
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Noah Lindgren
If you want consistency and/or have a large group these are the folks you want to order from. For large work events I usually order extra sandwiches because every place I order from (Jimmy John’s, Panera, Green Sage) messes up something. These folks give us perfect orders and a smile while they work. They also let me know they will be right with me if there is a long line.
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Christine Sizemore
Their subs are all around good. The sub rolls are delicious and the ingredients are quite fresh
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lulu sara
great fresh sandwich it never disappoint.
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William Hoffart
Well… They burnt something inside the store.. and then found out the light in the ladies Bathroom turns off to quick.. someone didn’t get the pickle spear.. it’s been a long time since I have been to this location.. not coming back for awhile..
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