Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces. Based on 612 reviews, the restaurant has received a rating of 4.4 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery
Address:
12316 Dorsett Rd, Maryland Heights, MO 63043
Phone: (314) 548-6710
Social Profile:
Hours
Monday
(Labor Day)
|
10:30 AM–9 PM
Hours might differ
|
Tuesday | 10:30 AM–9 PM |
Wednesday | 10:30 AM–9 PM |
Thursday | 10:30 AM–9 PM |
Friday | 10:30 AM–9 PM |
Saturday | 10:30 AM–9 PM |
Sunday | 10:30 AM–9 PM |
Menu
… View more
Photo Gallery
Reviews
Moyyah Simmons
Please read the reviews when everyone else says this location has the most horrible workers!
… more
Philip Thompson
Long time fan of firehouse (over 20 years), but the customer service at this location is lacking. At other locations, every time someone walked through the door several employees would yell “welcome to firehouse.” That hasn’t happened a single time here. The workers just appear apathetic. My order has never been wrong, so they are able to perform the job of making sandwiches.
… more
Tina Wolk-Hefner
On August 23 at 5:45 we entered the store to order 17 sandwhiches. There were no other customers and the 4 people working refused to fill the order because it was too big. Wonder what would have happened if 5 customers ordered 3 sandwhiches each? Sorry it was too much work.
… more
Nancy C. Behle (NCB)
This is the worst sandwich I’ve ever bought from this Firehouse. I’ve always had a great sandwich. No mao. Very dry and very fatty meat.
… more
Lindsey McCutchen
Credit card machine down so cash only. Took my points and they didn’t apply and kid just stared at me like I was crazy. The person who made our food was great.
… more
Rebecca Cody
The food was great but the workers were on 10. Only one was doing all the work, making the sandwiches, cleaning tables, restocking, etc. But the other two workers didn’t know if they wanted to jump the worker that was working or just up and walk out and not do their job but still get paid for it.
… more
Kevin Martin
Twice I have walked out because of the horrible customer service. They don’t ask what size sandwich you want or what want on it. You get what they give you and yell at you if you touch the counter. I love Firehouse subs but this one store I will never be back.
… more
Jay R
Horrible! The rudest workers I have ever seen, they are all cleaning while we were just standing there to order, and then when we finally ordered they just kept cleaning instead of making our order took 30 minutes just for two sandwiches and nobody was even there but us! We got home and of course our order was wrong! Never coming back again!
… more
Timothy Merkel
Great service and food, I like it when you are asked how your meal is by counter girl. Make you feel like they enjoyed you visiting.
… more
Darius Williams
The 3 women working there were very nice and pleasant. The subs were great. I ordered the Club on a Sub and my wife ordered the Veggie sub. They had plenty of of subs to choose from as well as salads and chili. They also had a Coke Freestyle machine so it had plenty of options for soft drinks as well as tea, milk, juice and bottled sodas. I was impressed by the different bbq sauces and hot sauces they had numbered 1 mild through 10 hot. Our favorite was the Lynchburg Tennessee Wiskey Bbq Sauce. I wouldn’t hesitate to go eat there again and I’m sure my wife would gladly tag along.
… more
… View more