Chain eatery offering submarine sandwiches, soups & chili in a casual, counter-service setting. Based on 56 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
711 Rose Dr, Big Lake, MN 55309
Phone: (763) 356-4037
Website: https://www.erbertandgerberts.com/locations/1123
Hours
| Monday
(Labor Day)
|
10 AM–9 PM
Hours might differ
|
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 10 AM–9 PM |
Photo Gallery
Reviews
Pearl Adams
Worst experience ever! I hate writing bad reviews, I know the store is new BUT c’mon!!! We’ve never had Erbert and Gerberts so we decided to see what it’s like. Like everyone else, we stood around for 20 minutes waiting for our food. The girls behind the counter didn’t even look like they wanted to be there. We ordered 2 sandwiches, the “hot” brisket, bacon, cheddar and BBQ sauce Beacon and a half Spartan which is supposed to have sliced chicken breast, bacon cheddar and ranch and made that one a box combo with chili and chips. THERE WAS ESSENTIALLY NO CHICKEN. (See pic) They sent us out the door with that sandwich!?! And if a sandwich description boasts BBQ sauce, there needs to be more than just a smear at best. Also, that chili was disgusting.We went to our car to eat because we were so hungry, by then, and were extremely disappointed and still hungry. We went back to complain and were told they were running out of ingredients. Why weren’t we told in the beginning??? Could have ordered something else or not wasted our $$$!! We had our receipt and asked for our money back and were told to come back tomorrow to talk to the manager because they couldn’t find our order in the system (this was Wednesday)Went back yesterday, no manager. Left my name and number and Friday has now passed without a call. This location has ruined it for an entire chain
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David LaVain
Only ordered a Goliath. Thought it was good. I have no complaints with it. I asked to have it with no mayo. It was made fine. Definitely on the pricey side. One *smallish* Goliath sandwhich was almost $13. I’d still probably be back at some point to get another. I’m glad Big Lake finally got another food place.
Russell Branjord
First time at this location yesterday, 8/27. We went through the drive-thru so I can’t speak about the atmosphere. The young man working there was awesome. Extremely friendly, courteous, and respectful. It’s cool to say we had a pleasant experience at a drive-thru.
Bailey Lawson
I’m sorry, but this was so bad! It’s like knock off Jimmy Johns which I’m sure is maybe a known point, but we’ve never had it before. Happy something new is in Big Lake, yet so disappointing. I understand staffing is probably a problem (thank you to those that show up) however the quality of the food is absolute garbage on top of having to wait forever 🙁 The texture of the turkey and ham was like biting into a block of jello with extra slime. My husband bit into his sandwich and there was still butcher / wrapping paper in his meat!
chai1 chai
The food was so good!! I have never had a better sub. The soup is amazing I have never had soup as creamy as their cheddar broccoli. Service was really nice and the food was out quick.10/10 would recommend you check it out.
Jack Roen
Neither liked it nor disliked it.
Allie C.
I was there on opening day and I would say it was more than rough. However, now this has become one of my first options for quick meals. I always take things off my sandwich and add others and I have always gotten the right order. I highly recommend! If you had a bad first impression I’d say, give Erbert and Gerbert’s another shot.
S.J. Nilsen
Wow. First off – I love Erberts and Gerberts.. I’ve been to a few other locations. That was not the case here. Waited 20 minutes for two sandwiches that were bland and quite small.
Brenda Frank
Bread doughy. No sign of green peppers onions on sandwich. Was told chopped fine with the meat, “comes that way.” I dont consider this a fresh sandwich. Not worth 10$
Jessica Dobbel
My family was excited to try a new place here in BL, but this was extremely disappointing. I hate writing negative reviews and rarely do, but this deserves it. After ordering online, we learn at pick up that they are out of french bread, the mac-n-cheese for the brisket sub and also pickles. Then after getting home find out that the brisket sub had been replaced by a philly cheese sub. Not only was majority of our order changed, but the food was very bland. I hope they listen to these reviews and improve, otherwise we won’t be back.
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