While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Fresno,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken. Based on 849 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
3290 W Shaw Ave, Fresno, CA 93711
Phone: (559) 277-1323
Website:
Hours
Friday |
10 AM–10 PM |
Saturday |
10 AM–10 PM |
Sunday |
10 AM–9:30 PM |
Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
Tuesday |
10 AM–10 PM |
Wednesday |
10 AM–10 PM |
Thursday |
10 AM–10 PM |
Menu
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Photo Gallery
Reviews
Robin Regan
they forgot half of my order. the part they did put together was terrible. I ordered two chicken breasts. they were the size of small drumsticks and incredibly dry. the skin was gummy and slid off. one of the burritos I ordered was completely wrong and I ended up having to cook anyway because it was inedible. I ordered 3 sides of cilantro sauce and chips and guacamole and all of it was forgotten. won’t be going back. it had been a long time since I’d eaten there. I was kind of excited to have it again but it was sadly disappointed
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Angie Kyle
The food was good but no lemons. Would have been nice to know before ordering. The bathrooms definitely needed cleaning. The employees were friendly and working hard. The food was hot and fresh. Service was quick
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Sarah
I love the chicken avocado burrito, chips & guacamole & side of beans. Food is always good. This last time there were obvious staffing issues which I understand because of the pandemic. It was pretty busy inside. Lots of spills on the floor. It was hard to find a table that was clean. Trash by door was overflowing. Took 10 minutes for the cashier to take our order. They were out of Dr. Pepper. When we were getting ready to leave an employee started complaining about working there & said he was about to go off on these people. Very unprofessional to say things like that in-front of customers. Usually I like this location but maybe next time I’ll just go through the drive-thru & eat in the car. So my 4 stars are for the food only.
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Luis F
I’m a contractor and I haul a trailer most of the time. Hours of operation says 10-10 most days,BUT it doesn’t specify what’s open. I wasted time by coming by and I could order takeout because lobby was closed. Yes, it’s open but only drive thru. And I have no problem with that if they would have specified. Otherwise I’ll would have leave my trailer or find a different place to have dinner.
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Rosalia Vas
Favorite spot to go eat with the family. Very satisfied with my order.They always hook us up with extras sauces and Chile serranos.
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Zezia Palma
Worst customer service ever. Extremely rude for no reason. Doesn’t have manners not respectful and it’s every time I go here. Save your time and don’t come here!
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Liz Mad
Food always fresh, but this place is always busy and most of the time is dirty. The toilets are in really bad shape , must be some kind of health violation. The owner needs to higher his standards for cleaning and remodel the bathrooms.
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Andrea 559
If I Could Give Zero Stars Or Even Below Zero.. I Would. …..
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Ryann Shoaf
The inside of this location has been remodeled. It is clean and the staff is friendly. The food is hot and fresh. They have a salsa bar with a variety of options and they are reasonably priced. Great choice for our dinner!
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Maria Aragon
This place Definitely needs to be trained!!! My husband & I were in line for 10 minutes because the guy with sunglasses (doesn’t look professional) said he’ll be right with us. There was no one else in line but us. He could’ve took our order than do what he needed to do. It’s common sense! Dinning area is always dirty!
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