While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Irvine,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken. Based on 682 reviews, the restaurant has received a rating of 4.3 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
5501 Alton Pkwy, Irvine, CA 92618
Phone: (949) 786-0445
Website:
Hours
| Friday |
9:30 AM–11 PM |
| Saturday |
9:30 AM–11 PM |
| Sunday |
9:30 AM–11 PM |
| Monday
(Labor Day)
|
9:30 AM–11 PM
Hours might differ
|
| Tuesday |
9:30 AM–11 PM |
| Wednesday |
9:30 AM–11 PM |
| Thursday |
9:30 AM–11 PM |
Menu
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Photo Gallery
Reviews
Lily Ryan
We always order from this location and for the last few months became really bad, I order tostadas and is totally different from the menu. Same price no Avocados, no tomatoes, no sour cream, what is going on with you guys? Will not be there anymore.
Kevin Johnson
Look, it’s El Pollo Loco! Don’t expect miracles. This location is always fast and the workers are polite and efficient. It’s not their fault that the chickens died of malnutrition. Sometimes they get my order wrong. So what? If you think working in the fast food industry is glamorous and rewarding, then you also probably think Trump is the next messiah.
Antonio Neves
I really like the bowl pollo original, tasty very good and the price is very accessible. This place is good. They serve fast and employees are friendly.
Anonymous
Whoever the lady working tonight (7/21/2023 around 8:30pm) at the front was short tempered. I’ve been going to this location for over 15 years and my experience with everyone working there has been wonderful. It’s my favorite El Pollo branch. But that lady tonight was rude. I understand she was busy, but there’s a way to communicate that with snapping, “I’m busy!”. All I needed her to do was to let the drive-thru person know that there was someone at the window (by waving at her. Don’t get a job in the hospitality industry if you don’t know how to be hospitable. The only thing I wanted was the salsa I ordered. The drive-thru guy, however, was so polite and nice as he’s always been.
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Crit Van Tuyl
Chicken, lots of chicken available, hence the name. Good food for a fair price. Family style meals are particularly good and cost efficient. Service is fast food, so check your order before leaving. If you like their sauces, be especially attentive before driving away. Their green sauce is addictive. I have been threatened by my family for not having checked for the amount of sauce asked for – don’t worry – I am ok!
JohnB 00007
Delicious food and excellent friendly service. I had the 3 piece chicken combo (breast and wing). I chose cole slaw and macaroni and cheese as my 2 side orders. My chicken was hot and delicious and so were the side orders. The condiment bar was very clean and I helped myself to some lemons and 2 different kinds of salsa. Wow, did I just go to heaven?
Tim Albert
I’ve been going to Pollo loco since The 70’s. This new location is very impressive. New, clean, efficient, great deals for chicken dishes.
Guillermo Gallaga
Great customer service, food is always great and by far best pollo loco I have ever visited. Restrooms clean and overall 5 stars well deserved.
Shondra J
Friendly service and good food.
R S
This location has good food. Me and my husband really like pollo loco and have ordered 3 times in the last 2 weeks from this location. One a mobile order and two drive thru. In our mobile order we asked for salsas and specified the quantity. We picked up the order and asked if all the salsas were there because it seemed like there was only dressing for the salad. They said everything was in the bag without checking and we left. The salsas weren’t there and the food was less enjoyable without the salsas it’s kind of bland. Today we give a third chance even though they haven’t gotten our order right in a while. We tried drive through and ordered some chicken tortilla soup. They gave the salsas and my husband asked where the tortilla strips for the soup were. They said “everything is in the bag.” We get home and there’s just salsa and no toppings. Not bad food by any means but it’s annoying because this is pricier fast food and they always act like this at this location.
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