While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in National City,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken. Based on 762 reviews, the restaurant has received a rating of 4.1 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
1710 Highland Ave, National City, CA 91950
Phone: (619) 474-8901
Website:
Hours
Friday |
10 AM–11 PM |
Saturday |
10 AM–11 PM |
Sunday |
10 AM–11 PM |
Monday
(Labor Day)
|
10 AM–11 PM
Hours might differ
|
Tuesday |
10 AM–11 PM |
Wednesday |
10 AM–11 PM |
Thursday |
10 AM–11 PM |
Menu
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Photo Gallery
Reviews
Paul B. Pruitt
Seems as if this location is under new management. On my most recent visit the staff seemed a bit more customer oriented. Absolutely love the chicken when it hasn’t been left on the grill too long and has dried out. Also love their salad dressing which is also tasty on the chicken. Good food for a reasonable price. Make sure you sign up for the rewards.
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Jon Knapp
Well this is the double chicken tostada as of 6/5/2022 their is avocado somewhere inside let’s see.. ok I found a slice! And that’s all folks! Well I was questioning the amount of chicken but after I gathered it from the side of the container it looks better .
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Michael Knackerson
Great fast food fried chicken, ala Mexican style, no service to speak of since you just order at the counter and you have to go back to to get your food when it’s ready. The atmosphere is what it is, with tables and chairs, no big deal. Go there with a coupon, tho.
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D Brunette
Now, under new management, the staff was very nice and professional. The chicken avocado burrito was delicious, a very large burrito compared to most taco shops I have been to. The double chicken Tostado was large and very filling and delicious as well. Great service, fresh delicious food, and hot. Very clean restaurant. Stop by and support this restaurant and the new management. 5 stars
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Mariana Garcia
The chiken was mostly burnt and they had hardly any meat the chiken leg was pure bone. Not satisfied at all I paid 12 dollars for the combo for me to get three dry and burnt prices ! Every single time I go through the drive thru I have to complain and ask for fresh pieces because if not they give me the the burnt and dry parts. It’s ridiculous I’m not satisfied at all and I’m very upset because it happens every single time that I forget to check my order right there before driving off and the worst part is that they get mad when you ask them to please replace those burnt pieces.
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Gabsi sies
I wish I could do negative stars. About 2 weeks ago, this place cheated me out of meal I scheduled for pick up. They closed early for a “supposed” store meeting and said they never got my order and that they couldn’t help me. They obviously charged me for it tho. Tried to reach their customer service for help and guess what … they don’t have an email, or a live rep or any way of contacting them. I was very upset and decided to just get over but a few days ago I went back to give them another chance despite them cheating me of my money. I went through drive through and the “kids” who were scheduled to work were extremely rude. The whole time I was waiting for my items they were all loudly talking about their personal business. Which I don’t care but I mean it took 2 of them to handle my order ? Which they literally rolled their eyes as they handed me my card and food. They didn’t include my salsa or tortillas that I had asked for in advanced. I am completely done with this place. No one should have to deal with that. Not okay !
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Marco Trevino
Drive thru employee was terrible and rude. He charged me extra for dressing and never got it. I was long gone before i could check it. Instead handing my food politely he just shoved in my face and said here. Never coming back to this one
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Damitmanable
Your sign says you open at the 10am, your google stuff says it’s open at 10am. I wasted 5-10mins of my lunch break to get here and you wanna tell me your not open because you all were essentially too lazy to clean up before hand. This is ridiculous, and someone should get fired.
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Yadira Jimenez
I just came today in the afternoon and the worker Brenda was super friendly and nice person Great customer service and everything was clean and I got the tostada of chicken and really good!
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Juan Manuel Rodriguez
Food is good. But the service is terrible. The cashier’s at the front the have a bad attitude. I order one chicken avocado burrito, combo with chips and a drink. And I add a BRC (Beans Rice and cheese burrito). And the girl charge me the BRC as a combo. So I got two cokes and two more extra chips. And it was just me. I saw the ticket and saw the chicken avocado as a combo and the BRC as a combo too. And when I got served it came with a side of Mac n cheese that I never ordered. Also o order to eat at the restaurant and she put my order to go. So I’ll give it 3 stars. Just because I like the food here. But the service it’s bad.
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