While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Dimas,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken. Based on 641 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
1006 W Arrow Hwy, San Dimas, CA 91773
Phone: (909) 592-6832
Website:
Hours
Friday |
10 AM–10 PM |
Saturday |
10 AM–10 PM |
Sunday |
10:30 AM–9:30 PM |
Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
Tuesday |
10 AM–10 PM |
Wednesday |
10 AM–10 PM |
Thursday |
10 AM–10 PM |
Menu
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Menu Photos
Photo Gallery
Reviews
Soheila Hadi-Sadegh
This was the worst experience I’ve ever had here… first of all I had to repeat my order 4 times to them to get it. Still messed it up, my BRC(beans rice and cheese) burrito was completely cold and missing the actual beans. They didn’t even have half of their menu so I didn’t even get to get food for my whole family here. Super disappointed and will not recommend or return to this location.
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Marina S
They have served me burnt rice on multiple visits. It looks like they just gave me old rice. It’s very ofputting.
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Robert Arreola
I guess if you order here from through Uber they don’t care about the quality of your food. Burnt chicken. Salad looking all soggy and nasty. And they don’t even make sure you get your full order. Missing items. Never ordering from there again.
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Jamie M
UPDATE: 3 years later and they still mess up. I CAN’T EAT DAIRY! They put cheese and sour cream on my food when I asked for none and you could tell they tried to take it off but there was still little pieces of cheese and sour cream. They obviously follow very unsafe food safety practices. You can’t just try to take it off and give it to the customer anyway! Then of course they didn’t have my drink, didn’t give us the churros and gave us corn instead of flour. You can see the clump of melted cheese in my picture.
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M. Torrellas
I asked for four plates and only got one. The one in Victorville on Palmdale Road no longer serves lemon. I love pouring lemon on my chicken so now I have to drive an extra 5 miles to another Pollo Loco where they just happen to have lemons.
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Kellie Beltrame
I go to El Pollo Loco a lot. Always through the drive thru. The food is good. The customer service is hit and miss. Just expect eye rolls if you ask for extra green salsa. Otherwise, good stuff.
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Corina Clayton
Waited in drive thru line for 20 minutes only to be told it would be a 45 min wait for regular chicken! Are you kidding me? Now I’m waiting in line to go home to my family with no food because I don’t want a burrito, bowl, etc. I wanted a family meal for my family! Never coming to this location again!
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rebecca cady
They claimed they ran out of change,
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R Hurley
Last two El Pollo Loco’ s I visited had issues. This one had a 30 minute wait for chicken in the drive thru. How do you stay in business if you don’t have cooked chicken to sell?
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Elisa Castaneda
My husband and I got a chipotle burrito. The rice was so hard and the chicken over cooked. Not our favorite Pollo Loco sorry. The employees were more into their conversation than their costumers!
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