While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Montclair,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken. Based on 873 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
9185 Central Ave, Montclair, CA 91763
Phone: (909) 626-1464
Website:
Hours
Friday |
10 AM–10:30 PM |
Saturday |
10 AM–10:30 PM |
Sunday |
10 AM–10 PM |
Monday
(Labor Day)
|
10 AM–10:30 PM
Hours might differ
|
Tuesday |
10 AM–10:30 PM |
Wednesday |
10 AM–8:30 PM |
Thursday |
10 AM–10:30 PM |
Menu
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Menu Photos
Photo Gallery
Reviews
Efrain Lima
Pollo Loco is a chain of fast food restaurants specializing in grilled chicken and other Mexican dishes. My personal experience with Pollo Loco has been very positive.
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Nancy Elizabeth Peña
I visited this place today and the attention of the employees was nice but… The restaurant was dirty, the floor was dirty, the garbage can was full of garbage. I think they can improve.
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Tania Diaz
Very disappointed with this particular location. Gave it another chance thinking the cleanliness would improve but no. Not only is the restaurant always dirty during dinner time, today, we were informed there was no corn, no mashed potatoes, and no flour tortillas. I understand if you’re short staffed but whoever is supposed to be managing the inventory and dining room, is not doing their job.
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Ryan Izay
I ordered chips and guacamole for 3 dollars and got exactly 10 chips (less than half the bag full) and rotten guacamole. Total waste of money. Will never return here.
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Wendy Dias
Dyana was friendly and helpful while taking my order. Priscilla was rude when I had to return to the counter and ask for napkins (as we weren’t given any, nor were there any in the dispenser). Received (maybe) a nickel size amount of Pico de Gallo on my chicken tostada. When I commented on this, Priscilla informed me, “It’s on there.” Tables were not cleared/cleaned off after guests had left. I always make it a point to visit El Pollo Loco when I visit CA. Definitely will not go back to this location. So disappointing
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Jessica F
The only reason why I’m giving this a 2 star is because the guy running the drive thru had good customer service and was very nice. But other than that, look at the picture…. IS THIS WHAT NACHOS ARE SUPPOSED TO LOOK LIKE? I paid close to $10 for these. The nachos finally made a comeback so I decided to order the double chicken nachos. and what a disappointment….. Isn’t there supposed to be the nacho cheese “sauce” they normally would put on there? And where is the double chicken? Not going there again. Ended up throwing half away because they were so dry. To bad. Because these nachos used to be bomb.
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Livio Vazquez (Caesar)
I love Pollo Loco but this place blew my mind in it’s delicious food with the flavor we expect when eating . Amazing taste and prep, Congrats to that crew.!
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Marcos Mora
My family and I usually enjoy el Pollo Loco, this time and this location was the worst after all times. Food, service, atmosphere was terrible. I will try another location at a later time, if my experience is the same I’ll be done with el Pollo Loco for good.
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YAZMIN MARTINEZ
Terrible customer service. I placed my order online. Order a tostada salad and didn’t put cilantro dressing Asked to add my point and the girl said to get inside. When I went inside she said that I had to wait for someone else
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Cesar Isarraras
Literally the worst customer service ever! The little girl in the cashier had the worst attitude ever! I get it it was during peak hour but being rude to customers is not helping! We got our food super late even after everyone after us. Never coming to this location again!
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