While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Chino Hills, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken. Based on 515 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
4200 Chino Hills Pkwy Unit 210, Chino Hills, CA 91709
Phone: (909) 597-0702
Website:
Hours
Friday |
10 AM–9 PM |
Saturday |
10 AM–9 PM |
Sunday |
10 AM–9 PM |
Monday
(Labor Day)
|
10 AM–9 PM
Hours might differ
|
Tuesday |
10 AM–9 PM |
Wednesday |
10 AM–9 PM |
Thursday |
10 AM–9 PM |
Menu
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Photo Gallery
Reviews
Monica Swan
I really do like El Pollo Loco. However they had an off day. I ordered in advance on the app and still had to wait fifteen minutes.
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Jason Lee
Service it’s not that fast so expect to wait a bit longer than normal for your food. Food is good as it should taste. Doesn’t seem that their self serve soft drink station is open. No self serve salsa bar. Have to ask for plates, utensils, even napkins.
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Ashley Campagnolo
I wanted to extend my gratitude to the El Pollo Loco team who ensured my large catering order was accurate and on time for my son’s birthday party. From the moment I placed the order to Jesse ensuring I had everything needed for my event..the team truly went above and beyond. I appreciate all the hard work put into this order. I also want to highlight that the catering boxes were convenient and sturdy which made hosting my event easier. Thank you El Pollo Loco Chino Hills for all you do!!! Your professionalism and customer service was greatly appreciated!!!
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David Batistelli
There was a kid that worked there today 4/15 at 720 that was so rude with his attitude and all I wanted was a extra dressing for my salad
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celia kern
El Pollo Loco, in Chino Hills, on Chino Hills Parkway is the worst of the worst. I ordered the 12 piece family meal and the chicken was very dried, it tasted like it was re-heated a few times, I requested utensils and non were included, they charge 50cents per extra creamy cilantro and it’s half way empty. I will definitely NOT be going back, ever.
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Susan S
Giving it a 3 Rating because my salad was better then It looked. I paid for double chicken, which to be honest it didn’t appear as. The avocado for the most part had the black bruising on it. It was my first time ordering through the app (which lagged). I specified how many and which type of salsas I wanted. Cool they ask! ..they will have them ready to go with my order(I thought). Wrong!. I pulled up into the drive thru line because there were no cars in line to pick up my online order. I was told by the attendant “Sorry we dont release Online orders through the drive thru”…I was in disbelief. How does that make sense? Like I seriously want to know If you know why. So my experience was annoying and inconvenient. I will give this location another shot but I will not be ordering through the app took too long. I was better off waiting in line, I would of got my salsa and not had to go inside and wait behind 3 ppl to clear the salsa bar. Make a clear area for online pick up, these people have already paid for their food. Instead people walk past you and don’t bother to ask if anyone is picking up a online order. I hope to see staff working more efficiently next time. Hope this review helps someone.
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Tomhoo
No salsa bar and no urgency to take order or fill order.
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JOEY DESI
We ordered 3 pieces breast and wing and what I got was very dry meat and rubbery meat which I can’t eat. It looked like this Chicken was left over from lunch time and reheated which makes the meat dry and hard to bite. Will not go to this branch again. You have been warned.
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Wyld Bear
Horrible location, the inside is dirty and disgusting and the workers dont want to be there or do their job properly. Expect a 10 minute wait for 2 tacos. Corporate should shut this location down
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walter valdez
This is my first time at El Pollo loco and the service was great and the cashier was very friendly love the service ♥️♥️♥️
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