While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Baldwin Park,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken. Based on 741 reviews, the restaurant has received a rating of 4.1 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
14455 Ramona Blvd, Baldwin Park, CA 91706
Phone: (626) 960-8861
Website:
Hours
| Friday |
10 AM–10:30 PM |
| Saturday |
10 AM–10:30 PM |
| Sunday |
10 AM–10:30 PM |
| Monday
(Labor Day)
|
10 AM–10:30 PM
Hours might differ
|
| Tuesday |
10 AM–10:30 PM |
| Wednesday |
10 AM–10:30 PM |
| Thursday |
10 AM–10:30 PM |
Menu
… View more
Photo Gallery
Reviews
ND
Love their protein and side dishes. Or it’s convenient to just grab a rice and bean burrito for my pit stop break. Ample parking located in a suburban area. If lucky, should be able to find some shades on a warm day. Usually it is well staffed, visitors should get attention quick, and get through the process in no time; knowing a few words of Spanish would be a plus.
… more
Rossy Z
Fast and friendly service but the tables are not that clean. But the worse part is that they use tap water for the beverages and ice which gives the drinks a really bad taste . Cheap owner of you ask me, he needs to buy a water filter which I think he can afford since this place looks very busy.
… more
Natalia Salinas
Placed a 24-piece order with various extra sides, and they forgot our Pico de Gallo. Such an important part of the meal was missing. We did not request contactless delivery, but they left before we could confirm that our order was complete.
… more
Jolisa Robinson
So… I ordered a classic tostada… I started eating the tostada and pulled this huge piece of paper OUT OF MY MOUTH! I nearly threw up! I went back and got my money back. I asked them where did that paper come from and the woman said its the paper they wrap their avocado in… Here’s the kicker. my food didn’t have avocado in it.
… more
Gabriel Landaverde
I always go to El pollo loco because the food is good however every time I stop to this location I always hear two people talking in the microphone talking te orders. I always get a classic tortilla soup and every other pollo loco they give you extra chip I think is a nice tip this location did not i had to go inside from the drive through and ask . They did not give me the chip and they got defensive . I say I was going to write you guys due to the inconsistent of the service the lady say go right ahead and so other . What a terrible service.i live in the community and it agrivate me that the local people treats you that way. If I were the manager I will have given the chips and informed that they do not give chip with soup. Also they need to be more friendly smile not been too serious like if people owns them. I own my own business and if i train my employees to be top nutch . I motivate them to already smile to client and be positive leave outside problem out the business. Hope this letter find you well. Thank you
… more
Erica Ruiz
food is great but make sure you get what you ordered and dont get ripped off, i ordered 2 chicken avocado burritos , and i got beans and cabbage burrito absolutely no chicken on either, i did go back the next day and got my burritos done correctly. besides that it could be a 5 star place
… more
simon tejada
The customer service here stinks. The girls at the drive-thru window are always rude. Today I received the wrong sauce and not the amount of containers I asked for.
… more
Rob Rod
Once again the visit proves a already expected level of deficiency added with a level of discrimination. (Fact) the staff takes this tasks as a gift for them vs community services and health department applications. Especially focused on the cook, whose machismo displays the lack of preparation for a public environment activity. This establishment needs a big overhaul to suit better the community that they serve, rather than self satisfaction for their own egos. I would like to know what Ms Veronica Rosas has to say…and if open for dialogue. We certainly are now entertaining bringing this to the attorneys. (Class A seems feasible)
… more
Adan Torres
If I want healthy pollo my # 1 pick is El Pollo Loco. Awesome!!!
… more
Karen Lopez
Update: it’s as if they don’t even try to make the orders right or look good. This is how this place serves their double chicken tostada (see picture). I will go to another pollo loco for comparison soon. Also, make sure you receive everything they charge you for before leaving the window.
… more
… View more
