Based on 148 reviews, the restaurant has received a rating of 3.4 stars. Price
✔️ Dine-in ✔️ Takeout ✔️ No delivery
Address:
1241 Whitsett St, Burlington, NC 27215
Phone: (336) 567-4249
Website: https://el-jalapeno-mexican-restaurant.business.site/
Hours
| Wednesday | Closed |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 10 AM–9 PM |
| Monday | 10 AM–9 PM |
| Tuesday | 10 AM–9 PM |
Photo Gallery
Reviews
Benny Foxmore
The little girl in front that takes the orders has the worst attitude I have ever seen. My mother was in town a few months ago and I told her there is a place I wanted to take her because we wanted tacos. Because of the girls attitude we ended up leaving without ordering anything. I returned today and the same girl with the same attitude was there. I tried to order three chicken tacos and she came with the same terrible attitude as if I was bothering her by ordering food. NEVER again. I found a place on Church st. that was better so it all worked out I guess. I’ll be going there from now on. And I’ll make sure to tell everyone else.
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Rina
Food tasted great, flavorful, and authentic. I got the quesobirria tacos with raw oysters. My friend got the carne asada. Kimbley was our server & she was very sweet, hospitable, & serviced us fast. I never encountered any rude behavior like the previous reviews. It was just a bit hot inside, but what better way to enjoy authentic Mexican while feeling like you’re in Mexico lol. The do give you a lot of food, so come on an empty stomach or prepare for left overs.
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Athena N
IF YOU WANT TO BE TREATED POORLY AND LIKE BAD CUSTOMER SERVICE THIS PLACE IS FOR YOU.
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cindy ruiz
If I could give it negative stars I would the girl at the front was so rude and purposely turned the music up she threw my change back at me and the food is way over priced for the quality and it took forever for to come out when I received it wasn’t even hot and it was very undercooked. This place should not even be open. DO NOT WASTE YOUR TIME or MONEY HERE!!! They should be shut down and reported to the state and local health department.
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El Serpiente
Excellent food and decent service (either I don’t get it, why some of the people complain about the service or we just got lucky with the staff)
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Anthony Sledge
Upon entering the restaurant, the hostess/server seemed reluctant to seat my party of three. Her attitude sucked and she came across as very dismissive and inattentive. Then after seating our ethnically diverse, non Hispanic party, she proceeded to wait on another table of Hispanics that was seated sometime after us before coming back to our table to take our order. Once we received our food, she never returned to the table to inquire if we needed anything. Never received a drink refill. She only returned to the table to deliver the check. Definitely not a pleasant experience.
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Jessi Oldham
The chipotle chicken is wow so good, same for everything else. Horchata is fresh and hard not to drink a gallon! Music is a little loud sometimes but I will gladly eat without speaking.
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L Ford
Check this place out, but be sure to ask for ALL menus! They have seafood that is out of this world…crab legs, oysters on the half shell, ceviche, shrimp… Haven’t tried their traditional Mexican fare but will go back again and again for the seafood. If you like horseradish or cocktail sauce with your seafood you’ll need to take your own because they only offer melted butter, salsa or hot sauce, but the salsa was a decent substitute. Their menu is very extensive and also includes authentic Mexican options. Their salsa is some of the best I’ve had. Not a fancy place at all, but it doesn’t need to be. We ordered oysters on the half shell and steamed crab legs and they didn’t disappoint!The food is fantastic!
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Dana
They ask me was I satisfied and I said no but made me take it anyway like they told me they don’t do refunds, I said ok well let me just get something equal on the menu, I like fried beans not bean soup !!!! Be careful make sure it’s really what you want!!!!!!
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Harry Porthouse
Visited for the first time today at lunch. This place is amazing. Their soft tacos offer many choices of meat filling. I especially liked the chorizo and the beef tongue. Presentation of the food is first-rate. Entrees are served with rice and beans, and some of them come with grilled vegetables as well. We will return in a few days, because their menu is so extensive.
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