Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 384 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
3107 TPC Pkwy, San Antonio, TX 78259
Phone: (210) 253-9544
Hours
Wednesday | 5 AM–7 PM |
Thursday | 5 AM–7 PM |
Friday | 5 AM–7 PM |
Saturday | 6 AM–7 PM |
Sunday | 6 AM–7 PM |
Monday | 5 AM–7 PM |
Tuesday | 5 AM–7 PM |
Menu
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Photo Gallery
Reviews
Celys Gomez
Purchased a 25ct munchkins and most of them were stale, crunchy on the outside and dry inside. They also didn’t have most of the donuts listed so I had to get a dozen of whatever they had available which wasn’t fresh either. Staff didn’t seem organized at all. Took them well over 20 mins to move a line with 2 cars in the drive thru.
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Quintin Long
Lillian the manager is so sweet and respectful. Manuel and Harley were very nice and looked to be working hard. The restaurant was very clean, not like other stores. Ordered a big order and didn’t wait long. Drinks were amazing
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Teresa Perez
This place always has something out of stock when i go but the customer service is great. Coffee is good. Food could be better.
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Debbie Cantu
Zima is the best worker there!! She’s polite and ALWAYS gets my order right. I don’t believe she’s there on Fridays though. I try not to go when she’s not there because they always mess up my order. It never fails.
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Victoria Wood
I was hoping this would be a good pit stop for me on my way to work to grab a pick me up. great location but awful customer service & so slow paced. I never see any cars in the drive thru but when I go nobody takes my order while my car waits at the drive thru so I drive up to the drive thru window, I call the store & they don’t even answer the phone. Absurd & sad customer service isn’t around any more, this DD won’t last. Another time I went asking them to make me a flat white & they looked at me in confusion not knowing what it was, mind you it’s on their menu. They eventually took 10 minutes just to make the drink after having to contact the other DD managers/store locations & charged me for a mediocre flat white. Waste of time & money. Whoever runs this should be fired & could use some direction!
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Oscar Alvarez
Wish I didn’t have to post this, but I am trying to help, this Dunkin needs some work, I live around the corner and have been here five or six times in the past two years, every time has been a bad experience. Staff working are extremely polite and cool, but the food and drinks are always bad. Hope this helps.
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Dillon Gunter
Overall this Dunkin is great. The cashiers and workers are delightful, but the manager can be a bit abrasive and loud. While the service industry can be a fast paced and loud environment, that does not excuse the treatment of the manager towards the customers here.
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Dane Shanoski
Shout out to Vegas and JP super super friendly but not plastic real customer service not one judging look energy was eager and willing eye contact amazing I even tested with ” do you accept “EBT SNAP?” and no judgement! they don’t BTW ordered Bacon Egg & Cheese Croissant very good large satisfying..! If your in town or local stop by and see real customer service (rare) in action…Kudos to The owner and Managers doing it right !
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Samantha Santorelli
If I could give zero stars I would, the customer service is deplorable. Manager Lily was unprofessional, and disturbingly ill-tempered. I understand being overwhelmed and busy, however I will not be back. There are too many donut shops available to pick one where the team leads attitude is so cantankerous.
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Michael Witkovsky
It has got to the point in San Antonio when you go to a dunkin that you are more surprised when they actually are not out of anything. Don’t expect call backs, the franchisee doesn’t seem to care. However, I highly recommend the location on 35 and Cibolo Pkwy….the only location that consistently performs.
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