Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 322 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
4909 S 135th St Suite 109, Omaha, NE 68137
Phone: (402) 884-5731
Hours
Monday
(Labor Day)
|
4:30 AM–7 PM
Hours might differ
|
Tuesday | 4:30 AM–7 PM |
Wednesday | 4:30 AM–7 PM |
Thursday | 4:30 AM–7 PM |
Friday | 4:30 AM–7 PM |
Saturday | 4:30 AM–7 PM |
Sunday | 4:30 AM–7 PM |
Menu
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Photo Gallery
Reviews
kaylee moran
I go to this dunkin once every week and sometimes more than that, and i have been for many years since i live relatively close. I always order ahead on the app for their rewards, and pick it up in the drive through. Lately the employees have not been very friendly and today and picked up an order for myself and my boyfriend which were both incorrect, and the lady was real rude and handed me my drinks as quickly and forcefully as possible. This is your job in which you are getting paid to meet customers expectations, regardless of if you are having a bad day. Normally it wouldn’t be a big deal if the drink is slightly off, but i paid extra for my cold foam so id like them to make it how i ordered it. I didn’t bother going back just to get attitude. There was the tiniest squirt of cold foam on both drinks. Like i mean it didn’t even cover the top of the coffee, and the lids were regular lids. This dunkin has really gone downhill. Maybe take the extra time and go to a different one.
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Kelsey Gratiot
If I could give the service negative 5 stars I would. Today they closed everything up but the drive thru cause it was busy in the drive thru, which duh little girl it’s probably cause you closed the lobby. I’ve never been to a business ran so poorly. Countless times the employees don’t know how to make the drinks or they are always out of the basics. I’m finally done going here and will go to Starbucks since this location can’t be ran like the others. I think this store needs better management and not hire kids that can’t handle working a lobby and drive thru. Also maybe hire people who want to work there so they are friendly…
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Jason Bradley
I’m perplexed. Every DD I go to except for ONE in Raleigh NC years ago is as inconsistent as can be with the Bacon/egg/cheese croissant.
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Myst Arie
This place is great, mainly because of the staff! Super friendly and always get my order right! The coffee is good but the service is what makes them shine.
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Whitney Doll
Service was great very fast and friendly my donut wasn’t the best tho. The filling was very little and only at one end of the donut but my kids said the rainbow sprinkles was amazing.
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John Jacobson
Hehe, it’s Johnathan here, once again to tell you about my feelings and thoughts and stuff about this here once in a not really life time but still a good time event. Your Jon here likes his nuts made out of dough, and when the my dunkin you better believe they’re special. This here Dunkin’ always is a good time, the friendly folks always get you in and out like a jack a lope on the 5th of July. Full marks all around.
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Dan M (dandmcd)
For a Dunkin, this location has the best service of any I have been to. The coffee is typical Dunkin, not great, not bad either. The donuts and breakfast items are like any other Dunkin, and that is worse than gas station food. Not this stores fault at all.
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Candice Hensen
Check your order if you do a mobile order.
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Sierra Peterson
Let me just start off by saying the food and my coffee were great, that wasn’t the issue. The issue was the customer service.
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Bill B
Donuts are good, a little over priced, but the service and management disappoints. The latest, myself and another customer waited inside for the worker to take our orders. The girl finally came over and said she was the only one working and we would need to use the drive through. Your kidding, there was no one in the drive through. Poor service. We’ll we humored her. When I get my chance to order I started listed off my order, which they had nothing I wanted. Poor management. I’ll be using Winchell’s or other options in the future.
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