Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 302 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
10730 Q St, Omaha, NE 68127
Phone: (402) 502-8787
Hours
Monday
(Labor Day)
|
4:30 AM–7 PM
Hours might differ
|
Tuesday | 4:30 AM–7 PM |
Wednesday | 4:30 AM–7 PM |
Thursday | 4:30 AM–7 PM |
Friday | 4:30 AM–7 PM |
Saturday | 4:30 AM–7 PM |
Sunday | 4:30 AM–7 PM |
Menu
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Photo Gallery
Reviews
Shaun Burdess
This location should shut down their option to purchase donuts/coffee in store during the morning. They are more than happy to walk by and say they’ll be with shortly but that actually means a 10 minute wait.
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Frank McBride
Great spot to grab your morning coffee and some donuts for the office. The drive-thru staff has always been great, especially Ericka and Tiffany! I’ve never had any issues with my coffee or donut orders, they always get my order correct. Don’t forget to use the app and rewards program to earn free stuff!
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Travis Turner
I go there multiple times per week and always receive excellent service. The staff and management are very friendly, go above and beyond to accommodate me, and my order is accurate. I think that a pro-tip would be to use the app for the fastest service if you know what you want and you can also avoid paying in the drive-thru window. I’ll be back – they know it.
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Brandon Woodard
Well after several TERRIBLE trips to Dunkin I’ve finally had it. Between being out of supplies for certain sandwiches to inconsistency in making coffee I will no longer be back after todays experience. The sign next to the microphone for ordering states a price of $3 for a sausage egg and cheese croissant and after I ordered 4 sandwiches for me and friends they stated the price to be $20.14(should be $12+tax) At the window I asked for the reason why it was so much and they stated that the prices had gone up. No change to the ordering menu and no offer to fix the price. Poor management and employee training. I will not be back to this location or any other Dunkin from here out. Pure disappointment.
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DN Rivera
Struggle bus nation! I love DD and visit on the weekly and have been to a few locations in Omaha BUT this location is the absolute worse! I waited in line for 10+ minutes for coffee (w/ cream and sugar) and there was only 5 cars total. When I finally got to the window, they had my order confused with the car behind me. My coffee was NOT ready and the cashier had to pour my coffee fresh, which was a messy pour (see photos). There was coffee spilled down the side of my cup and lid. Although he attempted to wipe it clean, it wasn’t enough. The two other workers in the background where chilling and the female was eating. I’m all for breaks but the appearance it sets for the customers, having to wait for their orders, while the cashier who is clearly doing all the work, is not good. I certainly will not be returning anytime soon to this location. Training is definitely in order for the employees.
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Paul Stapleton
There was 4 people in the serving, but not one came to wait on me for over 5 minutes, and they weren’t that busy, just standing around. Service was as bad as I’ve ever seen.
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Cynthia Mulkey
So, I am from Georgia and moved to Nebraska. We visit Dunk’s on a regular basis. This Dunk-in Donut had good service that is why I gave 2 stars instead of one, however the other reason for two stars was while we were sitting in the establishment we could not even talk without yelling because the dam music was so loud.
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Cris
Attention to detail and presentation is terrible. I asked for a drink with less ice and just a bit of caramel and it had ice to the top and tasted like pure caramel. I asked the employee if it was less ice and showed her the cup, she just answered “YES”. I could not belive it. Or she is blind or she didn’t care. I ordered 25 donut holes and they just threw them in a bag, not in a box like I’ve previously seen. Wth is wrong with this shop? I’ll never buy here again. Deaf, blind and careless!
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Jared Anderson
The manager and staff here are in point. They always seem to be able to keep the morning rush flowing smoothly. Dunkin has a great rewards app, and they never have issues with any of the offers. My older and younger kids love this place. Their cold brew is one of my favorites.
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Panassaya G
I bought matcha latte from this location and it taste like expired milk . so I needed to buy from
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