Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 386 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1811 S West Ave, Freeport, IL 61032
Phone: (815) 616-8277
Hours
Sunday | 5 AM–9 PM |
Monday
(Labor Day)
|
5 AM–9 PM
Hours might differ
|
Tuesday | 5 AM–9 PM |
Wednesday | 5 AM–9 PM |
Thursday | 5 AM–9 PM |
Friday | 5 AM–9 PM |
Saturday | 5 AM–9 PM |
Menu
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Photo Gallery
Reviews
Polo S
I went in for a second interview and the hiring manager had me come all the way there I paid for a ride get to the second interview and when I got there the hiring manager did not even come out of the back she sent someone else to tell me there was no job after telling me 3 hours prior by phone that there was a job still available. The truth isn’t it made her look like an a******and the bottom line as a manager she should come out to me face-to-face I wasn’t even given or offered a cup of coffee. But hey anytime anybody asks for coffee or doughnuts I’ll send them to Dunkin’s competitor there’s one right around the corner. Just really rude incompetent and the use of the word a****** feels correct towards the hiring manager.
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megan waugh
I can’t rate in the inside as I always use drive through. Everyone is friendly and pleasant. Orders come out quickly.
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Mark Toepfer
Just left Dunkin drive through and only ordered coffee. Got to the window and she took my card then handed it right back. She asked what I ordered and it took another 5 minutes. She told me the total and I said I thought maybe it was on the house. She replied, no I forgot to enter your order. Just awesome service.
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Bob Meixner
The facility could use some maintenance. One menu screen was black and the server couldn’t tell us what breakfasts were available. AC was broken. Friendly staff.
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Wifey
Much more pleasant this time around! Keep up the good work!!!! My coffee was flawless!
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J C
Employees are always baked. Never know what you ordered and paid for. The wait time is never less than 10 minutes. Then they will tell tell you they are out.. They stand around talking and using their phones while people are waiting. No one knows who’s doing what.
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Sage H.
I like their drinks but I just got through the drive through and they left out the boba I asked for in my coolatta and I was sitting in line for 15+ minutes. If I had AC in my car I wouldn’t have cared that much but I don’t ♀️
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Hailey Upmann
I love Dunkin’ Donuts as a company, but this specific location is terrible. They never really get my drink right, and always run out of things. On average I wait in line for 5-8 minutes even with a mobile order. I also have to always remind them to give me part of my order. I understand shortage in staff, but it’s a bit ridiculous
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US Army Rockford
Fresh donuts every time we are here!
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HeroOfTime
Place is a joke. They don’t even know what products they sell and are rude as hell. Never going again.
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