Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 488 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
3011 Plainfield Rd, Joliet, IL 60435
Phone: (815) 609-5870
Hours
Sunday | 5:30 AM–6:30 PM |
Monday
(Labor Day)
|
4:30 AM–7:30 PM
Hours might differ
|
Tuesday | 4:30 AM–7:30 PM |
Wednesday | 4:30 AM–7:30 PM |
Thursday | 4:30 AM–7:30 PM |
Friday | 4:30 AM–7:30 PM |
Saturday | 4:30 AM–7:30 PM |
Menu
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Photo Gallery
Reviews
Jacob Setchell
After 20mins and getting only the Medium cappuccino blast, I had to ask for a refund for the 3 2scoop bowls ordered and creature creation. They opened the drawer and handed me $15. The order was $29. So my medium blast cost $15 then. Never again.
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Saif Syed
One of the worst customer service I have ever seen.
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lansdrymanvideos
Wow, just wow, the worst customer service I have ever gotten or should I say “NOT gotten.” I walked inside and said good morning to the cashier and didn’t even get an acknowledgement or any kind of emotion or reaction. I ordered two donuts and and a chocolate milk from the cooler and still not a word. He rang it up and I used my credit card in the machine and he walked away… No thank you kiss my foot or nothing… I had to reach over the counter just to get my receipt that was still on the CC Machine. The donuts were put in the bag in a way that all the icing was stuck to the bag as well… Needless to say I will NOT be going back there again. There were over 4 employees in the store too so it wasn’t like he was overburdened… NOT happy and NOT a good experience for sure. TWO THUMBS DOWN and I wish I could rate a zero but I have to give at least one star.
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N A
The last several experiences at this location have been horrible. The crew are not friendly and inside is a MESS. They also are limited on what they offer with their donuts. The most recent visit they made a mistake and refused to fix it. When I asked for the franchisee info to have that person rectify the situation some kid named ‘Maddox’ working there refuse to give it to me “..because he’d be really mad.” He told me to Google the store phone # and try calling that. The look of stupidity I have him must have been priceless. He’s the one that overcharged my app and made the error.
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Kabre X
The man at the register in the drive thru in the morning picks his nose freely and doesn’t wear gloves. For someone who hand’s people food they should learn to be more sanitary.
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Katie O’Malley
I wish zero stars was an option. I seriously don’t know how this dunkin is still in business. Zero customer service skills. I keep giving them another chance but I order the simplest things and somehow they mess something up everytime…not too mention they have horrible attitudes, refuse to remake orders, and forget items damn near everytime. Spend the couple extra $ and go to starbucks across the street
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Alissa Dean
currently i work at this place and i needed more hours to work turns out if you ask for extra hours this guy will either take you off the schedule and/or keep you on call then he’ll mansplain why and he’ll just start paying you less, overall the coworkers are decent people who acknowledge you when you come in for your schedule shift.
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Sebastian Matthews
A fun place laced in shades of orange and graced with yummy donuts and mouthwatering sandwiches, even knockout avacado toast. Coffee is abundant and specialty drinks awaken the morning knight or slumbering princess in you. My fav sandwich is their grilled cheese.
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Dan Rac
This guys needs to improve their service big time. Walked in and waited at the counter for somebody to take my order,…. and been waiting. The people behind the counter acted like I am not there. Lol
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Martha Aparicio
I recommend this DD always have my drink the way I like it without mistakes
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