Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 545 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
6820 W Roosevelt Rd, Oak Park, IL 60304
Phone: (708) 386-3322
Hours
| Sunday | 3 AM–12 AM |
| Monday
(Labor Day)
|
3 AM–12 AM
Hours might differ
|
| Tuesday | 3 AM–12 AM |
| Wednesday | 3 AM–12 AM |
| Thursday | 3 AM–12 AM |
| Friday | 3 AM–12 AM |
| Saturday | Open 24 hours |
Menu
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Photo Gallery
Reviews
Pisces 310
Went through drive thru and ordered large iced latte with pumpkin swirl, two glaze donuts and a pumpkin donut. The young lady taking orders is playing on her phone and getting the orders wrong. The drink was correct but received two plain donuts instead of glaze. To the young lady taking orders please do better and put your cell phone away when taking orders.
Oscar Diaz
This place is horrible! The speaker at the drive through is faulty, you literally have to put your ear on it to hear them. It’s always the stupidity when making my order, they will tell me my order something completely different, always. When I go to pay, my drink isn’t made correctly or they will say I didn’t ask for it. This is my last time going there.
Mershii Mersh
Not sure what keeps happening when I order from this location. If I get an iced coffee with skim milk, they put just a splash. Perfect. But when I ask for oat milk, they tend to make it half coffee and half oat milk.. I’m not sure why they don’t put a splash as well.. maybe that’s just how other people get it.. idk
Elizabeth Moran
Usually their workers are nice, patient, & efficient. however, recently someone who has been taking orders at drive thru (in the morning) is rude & impatient & doesn’t know how to talk to people correctly. I come here often but it’s been few times where I receive poor customer service from the same workers.
Zack A
I’ve never been to a Dunkin that had worse customer service. Early in the morning, the moment I pulled up, with no one else in the drive-thru, the workers rushed me with my order like they were about to close. After the very first thing I ordered, they said “is that your final order” I added the second thing “is that your final order” I add a third item “Okay, just pull up”.. I pull up to the window to tell him my final item because he kept rushing me, and he tells me their policy is not to take window orders?? They rush you and force you to come to the window and then tell you they won’t finish your order. It makes absolutely no sense, I asked for the manager, and the employees laughed and the manager just took their side like it’s a high school click in there. Really embarrassing for Dunkin, The owner must clearly not care about revenue, because these employees definitely don’t care about orders. There are Dunkin’s within a few blocks from here, that are more worthy of your money. Do not spend here.
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Laura Luna
This morning I went to the drive thru and ordered a Carmel ice coffee at the speaker and when I pulled up to pick up my coffee I decided I wanted to add another coffee and I told the lady that I needed another coffee she was really rude and said that they where really busy and short staff that I would have to go again back to the speaker and order. There was not even one car behind me they where not even busy. She said it really rude and I told her are you saying I have to go around again and order another coffee really. So I got mad and did not grab my ice coffee and just left Dunking. She was a big white lady with light green eyes! What kid of customer service is this really!
Jose Martin Yaber
Worst customer service, management is terrible. I order a coffee and muffin, they repeated the order correctly and told me to pull up to the window. I got my coffee and they forgot my muffin so I tell them. The manger tells me “nope, I’m not giving you a muffin, you’re good” she told me that I didn’t order one when she repeated my order over and this happens over and over. Done coming here.
David Brown
Food generally tastes like you’d expect. And we didn’t have to wait too long. That’s the positive.
Jacqueline Santiago
Excellent and helpful staff. Although there is a Dunkin Donuts closer to my flat, I prefer to go here because of the kind personnel. They are always on point, day or night!
Shariba Knox (Riba)
On 12/30/22 at 8:30 A.M I went to the Dunkin Donuts location at 6820 W Roosevelt In Oak Park IL and I placed an order for :
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