Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 83 reviews, the restaurant has received a rating of 2.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
2040 S Naperville Rd, Wheaton, IL 60189
Phone: (630) 510-9310
Hours
Sunday | 5 AM–7 PM |
Monday
(Labor Day)
|
4 AM–8 PM
Hours might differ
|
Tuesday | 4 AM–8 PM |
Wednesday | 4 AM–8 PM |
Thursday | 4 AM–8 PM |
Friday | 4 AM–8 PM |
Saturday | 4 AM–8 PM |
Menu
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Photo Gallery
Reviews
Jasmine Gragg
I ordered Uber eats from this location. My coffee and bacon and egg sandwich were great. But I also ordered a bagel with cream cheese. I received a bagel with bacon egg and cheese plus cream cheese. There is also a hair in it. 🙁
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Julie Daly
Rude employees!
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Dale Grauman
Came here for a specific donut. They demanded that I order at the kiosk. The kiosk let me order the donut and took my money. After they had my money, they told me they didn’t have the donut. Will not return.
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Amanda Ristau
The ONLY reason I’ve gone to this Dunkin location is because it seemed to be the cleanest one near me. For awhile I was wondering whether or not this location was a new version of an Ed Debevic’s restaurant but then I realized, no, they are literally out of their way rude every single time I come here. I feel like I’m inconveniencing them. Please stop treating your customers so poorly. A good attitude and smile can go a long way.
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pft commentor
If you go through the drive through, they will make you pull forward and park illegally in a handicap spot even if there is no one behind you.
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Noah Sweeting
they gave me cold bacon and when I went back they said that’s how it is every time (definitely not) and then he took the bacon I got and just microwaved it and said it was fresh when I asked if all he did was microwave it. very unprofessional and very disappointed
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Kiyita Sullivan
Only giving a one star because I have too in order to leave a review, this location has horrible customer service skills, and has for years even with moving from their location just across the street. The come to the speaker and they do not greet you they just say “help you” and they don’t say “is there any thing else you would like or offer you anything” just “that’s it?” And today I was getting my free donut because I won it from the Bulls Challenge but maybe I could have ordered more or anything but the attitude behind the mic made me not want to, then I got to the window and the guy just walks up and and I had my phone to scan my code as he was about to reach for payment, mind you he didn’t even tell me my total for my order to begin with, and he scanned my code and seen his screen and handed me my donut and turned his back and walked away from the window. No have a nice day thank you for coming to DD or nothing. The people at this location are just plan rude and nasty! They definitely do not deserve anyones business nor deserve to remain open in this area.
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Alexandria Dotson
I have visited this location approximately five or six times (since it has opened & usually because Starbucks is too busy). Every time it is the same man at the drive thru window. He is so rude, he never lets you finish what you’re saying, he rushes you when you order, he doesn’t understand English very well and he flat out does not care. I’m not sure if this is his location and he is the owner but it makes sense to me why there is never a line of cars at this place. Today is the last time I visit this location, I went through the drive thru and I asked for an artificially sweetened coffee flavoring. He proceeded to list the unsweetened flavors. I then clarified and asked again, for any flavor that has zero sugar but was sweet (artificially sweet). He started listing the same flavors. Then he asked condescendingly, how can that be? How does that make sense, you can’t have sweet with no sugar? At that point I said nevermind because the tone in his voice and the attitude he had, I decided not to place the order. When I got to the window to talk to him, he was gone. This is exactly why I dread going to this place and will never go again. He is just so hard to talk to and so rude, every single time.
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Dan Nowak
I used to go to this location frequently when they were located on the other side of the road. But, I will never go to this newer location ever again. I literally made the woman working the drive thru window wait a minute or two while I was signing into the Dunkin app to pay for my order. She proceeded to berate me for making her and the other customers behind me (maybe 4 cars at most) wait because of me. Who does that to a customer???? Are they more important than me???? If you want nicer customer service, do NOT go to this Dunkin location!!!
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Brian Keeley
Surprised at some of the poor reviews.
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