Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 129 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
247 E Irving Park Rd, Roselle, IL 60172
Phone: (630) 893-6150
Hours
Sunday | 8 AM–5 PM |
Monday
(Labor Day)
|
6 AM–6 PM
Hours might differ
|
Tuesday | 6 AM–6 PM |
Wednesday | 6 AM–6 PM |
Thursday | 6 AM–6 PM |
Friday | 6 AM–6 PM |
Saturday | 6 AM–6 PM |
Menu
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Reviews
Katrina Hilario
The guy working today, 8/18, at 10:48am was the rudest person. First he didn’t like that we wanted to add one more thing to our order and then he was pissed because our second iced coffee didn’t ring up $2. He told my husband that it’s on the receipt then closed the window on him. My husband told him again that it did not ring up $2 and he finally huffed and refunded us. Total grouch.
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Michelle Herrera
Rude cashier ask for $2 medium coffee and charge me more. but I ask her why she charge me more if there is 3 signs that state the coffee is $2. All she says do you still want the coffee? And idk I just got here. where is her customer service.
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Melissa Dodd
Horrible customer service I made a $21 order and they had nothing we ordered can’t make frozen coffee, bacon was given to us raw, didn’t have bagels or craussants to make our sandwich…. This is not the first time they have screwed up an order… I would suggest not going to this location it should be closed.
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Kay Mar
Staff can be rude especially when customers present their Dunkin’ Rewards QR code and the offer had not been recognized. Other than that, coffee and food items ordered have been good.
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Wanda Doby
The young lady seemed angry and not wanting to be there today. Maybe because it’s 50 degrees out. She never acknowledged me so I left and went to a different location.
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Julie Judish
So I went here twice, a week apart. First time was a Saturday mid-morning. they of course were out of many things, but I got a heated chocolate croissant and it was good. Then a couple days ago I went at 6 pm and there was quite a bit left, but no chocolate croissants, so I got a vanilla long john and… it was very stale. Not sure if they use great ingredients so there’s no preservatives, or what.. but it was dang chewy and not satisfying. Heavy instead of light. I went here because I was using the laundromat a couple doors down in the same strip mall, but I rarely go to Dunkin so I have no idea if this is the standard. It is NOT what I am used to when I splurge and get a donut.
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Mariana D
I have made an order through app and when I came to pick it up there was no donuts at all (4:30 pm!). I was confused when cashier told me that I can’t get a refund!! He said I can come on any day, explain my situation and they will give me my order without any proof. Seriously??? If you want to talk with manager, she works only from 6am-noon – cashier told me!
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Marianne Grobe
Ordered a bagel with cream cheese. There was maybe a tablespoon of cream cheese on half of one of the halfs. The bagel does not taste fresh and was very chewy. Perhaps a little more training is required!
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Brent Garrett
To be honest, something has changed over the last couple of months. I pray they get it together because I live within walking distance.
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Valerie S
I barely go to DD, but this morning I was craving their vanilla chai. I stopped in on my way to work assuming it wouldn’t take too long. When I went up to the register to place my order, the girl at the register told me that she was new and couldn’t find the button for my drink, so she called over someone else to help her. I’m unsure if she was the manager or not, but she couldn’t find the button either.
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