Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 122 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1900 New Willow Rd, Northfield, IL 60093
Phone: (224) 255-6343
Hours
Sunday | 5 AM–8 PM |
Monday
(Labor Day)
|
4 AM–8 PM
Hours might differ
|
Tuesday | 4 AM–8 PM |
Wednesday | 4 AM–8 PM |
Thursday | 4 AM–8 PM |
Friday | 4 AM–8 PM |
Saturday | 5 AM–8 PM |
Menu
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Photo Gallery
Reviews
Alexandria Zendejas
Went in today at 7:30pm, asked for a chai, she gave me half of a large not even a full cup. Then asked her for a cup of ice and she said they did not have lids for my drink.
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S Hallow
Review update: Decided to stop by here again to try out one of the new drinks they came out with, “Peach Passion Fruit Refresher”. The drive through was rather slow once again. Once I got up there I asked for a water with extra ice. She then told me my total was $2.20, I handed her a gift card and she rudely replied with, “you don’t have cash”. I let her know I wanted to use the gift card first before paying the rest off. She then told me after the gift card my new total was “$2.87”, when I asked why it had gone up she replied with “you wanted a water”. Once I drove off I realized they also messed up my order and gave me the strawberry refresher which has absolutely no taste and is rather boring. This was overall one of the worst Dunkin’ Donuts I’ve ever been too and will not be returning.
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Paint Guru
Staff are extremely rude and trashy. They had 2 cars taking 4 spaces, a elderly women couldn’t park her car, I had to move mine to the other side of the lot for her to be a le to Park.
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Hyeyoon Jeon
I visited this store for the first time today. I visited after I first joined the Dunkin’ Donuts app. I wanted to enjoy buying doughnuts because there were offers that I could get. But I wasn’t used to finding offers on apps. I wanted her to help me with that. But she left me looking for the app and went to get another order. I was displeased. She treated her customers with a stern look until the end. Moreover, she had neither a smile nor kindness. It was a moment of disappointment with Dunkin’ Donuts. Chicago is a city of doughnuts. There are many donut shop in the same town. Should I visit Dunkin’ again with this feeling? It was a really unpleasant experience. I don’t want to visit this store again!!!!!!!! There was no kind of doughnut I liked, and the doughnut flavor was dry and bad. I think it was like an old donut.
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Chuck Blatt
What’s not to love about Dunkin. It’s my go-to place for coffee and of course donuts. I love their app and being able to customize and order ahead of time.
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Candi B.
I ordered avocado and roasted tomato toast. It was hard as a brick. I ordered French vanilla iced coffee with cream and sugar…it didn’t taste sweet at all. I threw everything in the garbage, didn’t even finish it. Very disappointed
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Janet Pikulski
Yes didn’t know the name of the drink I order. But she made it wrong the first time. I told her it was made wrong. Then she remade it. I had to explain how it gets made. I look up the name when I got home.. I just wanted a coolata ???
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Emily Cushing
I am the only one in the store at 9:40 on a Monday morning and man….I have never felt so uncomfortable. Manager made it seem like they didn’t want me walking in the door, let alone ordering anything. Ordered a sweetened iced tea and received it with a quarter inch of settled sugar on the bottom. Had to sweeten it myself. Store was super clean and tidy, but holy crow, I could feel the daggers aimed at the back of my head. I work in food service myself and I hope I never make anyone feel as awkward as I did in this DD location today…
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Elizabeth Jones
Guy that works on the weekends is the RUDEST store associate I’ve ever encountered in my entire life!!!!!
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Jay D
I’ve stopped a few times at this location since it’s close to where I work. I usually go through the drive thru, every time I’ve had to wait a few minutes and I would have to say something before anyone acknowledges there is a customer waiting and when they do finally acknowledge you it’s with an attitude.
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