Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 404 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1609 Grand Ave, Waukegan, IL 60085
Phone: (847) 629-7528
Hours
Sunday | 5 AM–10 PM |
Monday
(Labor Day)
|
5 AM–10 PM
Hours might differ
|
Tuesday | 5 AM–10 PM |
Wednesday | 5 AM–10 PM |
Thursday | 5 AM–10 PM |
Friday | 5 AM–10 PM |
Saturday | 5 AM–10 PM |
Menu
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Photo Gallery
Reviews
Yessica Lawrence
Love the location and easy Acess from Grand as well as side street. The customer service was good, the gentleman that helped us was very polite and served us well. My complaint is that more than half of the ice cream options were unavailable and we didn’t have much to chose from. I would have preferred more choices and I’m glad my son wasn’t with us as there were no dairy free options available.
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Mike (Mike)
You used to get a free drink on your birthday in the app. Now you get a whopping 3x points. Big deal. You used to need 200 points for a drink now it’s almost 1,000 points. 30 or 50 x would be better.
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Angela Cantu
The service is decent at this location. The one complaint I do have is, they NEVER answer their phone. I usually call to see if my favorite flavor is being served. (Butter Pecan). So, I have to actually call several locations to find out if they are or not.
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Lenell Brown
The store hours start at 5:00 AM. I arrived at 5:10 AM, and waiting in line as the first customer until 5:20 AM. I pulled to the window to see if the were open. The worker looked at me several times and just sat there. She never approched the window to say anything. I understand that sometimes things prevent the stores from opening on time, but that is not an excuse to poor customer service. I simple, “we are running a little behind” would go a long way. I ended up leaving without my coffee.
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Ute McClain
The lady that works in the drive through has been so nice and helpful.She made my decision to come back to Dunkin’ .
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Susan Bennett
Service is always quick and friendly at the drive thru. My drink orders are always correct and delicious.
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Mike Gallo
The man behind the counter seemed like I was an annoyance. He didn’t listen to what I was saying and kept trying to give me something I did order.
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Victor Murray
Dunkin’ really needs to get consistent with their coffee. At times they have great tasting coffee and other times it has that sour acidic taste as if it’s sat around too long. Not a fan of the inconsistency.
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Marcine Riggsbee
Ordered 1 med coffee a pancake wrap and I ordered 6 Donuts. Only got 2 DONUTS. AND I asked about it and was told ordered was right. Didn’t get a receipt with order and was ignored by staff. Paid 10.25 for order. Unacceptable.
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Celina Briseno
Come here almost everyday but it’s best to come in the morning(6am-8am) or after 6/7 pm because the people who make the coffee during those times are the ones that be on their A1 coffe making game
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