Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 197 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
122 S Arlington Heights Rd, Arlington Heights, IL 60005
Phone: (847) 483-9820
Hours
| Sunday | 5 AM–9 PM |
| Monday
(Labor Day)
|
5 AM–7 PM
Hours might differ
|
| Tuesday | 4 AM–9 PM |
| Wednesday | 4 AM–9 PM |
| Thursday | 4 AM–9 PM |
| Friday | 4 AM–9 PM |
| Saturday | 4 AM–9 PM |
Menu
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Photo Gallery
Reviews
Matt Clark
Ordered a dozen assorted, glazed donuts at the drive thru. Had to reiterate my order several times, because last time they gave me assorted cake donuts that no one at the office ate. Got to the office today and discovered that they gave me a dozen stale, plain donuts. I don’t usually complain, but this is service? Really? This is the last time a waste $16 at this location.
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Emmalina Vaughan
In the last year this dunkin donuts has gotten progressively worse. We went this morning and none of the lids were fully on our coffee cups. I picked one up and it spilled all over my floors and ruined my shoes. The lady who gave us our food didn’t even put our food in a bag at first we had to ask for it to be put in a bag because it was way too hot to hold. We wont be coming back. Any dunkin donuts in the area is better than this one.
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Tatiana Avdjiev
They are nice people but – omg, so slow! We spent 30 minutes to place and get the order, and we were the only people inside! And, no, we didn’t order the whole menu – only 3 items.
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JNJ B
Their service used to be OK but today I ordered a coffee in drive through lane. I asked her with light cream and sugar. She was not paying attention what she was doing. She didn’t say Hi or thank you when I say hi and thank you. She wasn’t even looking at me. That’s fine but she was keep talking with the other employee while she was servicing. She was not looking at my phone when she scan the app to charge. I had to move my phone to the scanner. There was too much cream in the coffee. I just trashed my coffee. It was unpleasant experience. Owners should give some basic training when they hire their employee otherwise they will lose their customers.
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Tracy Olalde
For awhile, the service here was really bad. It seemed as if they could not keep employees… Which is likely a management problem. You’re not going to keep good employees if you treat them like garbage.
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Garry Wicka
Donuts have gotten crazy expensive – $10 for six regular donuts.
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claudia
much better and nicer people than the one on Princeton in Huntley.
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Nirav Shah
A worst Dunkin to visit ever. My first and last visit. I ordered the latte that was showing $3.79 on the menu and they charged $4.29. When I asked, she informed me that the prices got changed and if you have any complains, call my boss. She put just the coffee and milk instead of espresso. While informing she was very arrogant and informed that you can argue as long as you want, but it is the latte!
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Dominick Amilo
Distasteful experience. Rude workers. I ordered online and they were unready for me to pick it up. When I received my order, they completely messed it up. I tried to talk to the blonde in the window and she was incredibly rude. I had to ask to speak to the manager, who was also impatient and rude about correcting the order. He ended up not fixing my order after I gave him my receipt and told me there’s nothing he can do. This Dunkin Donuts is terrible along with the workers who work there. I suggest finding a new location where they won’t mess on your orders and if they do, it’s not your fault.
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Gaby G
Great service at this location. Not the fastest but very friendly and helpful. Got our order correct which is great.
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