Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 337 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1010 E Rand Rd, Arlington Heights, IL 60004
Phone: (847) 577-0506
Hours
Sunday | 5 AM–9 PM |
Monday
(Labor Day)
|
6 AM–7 PM
Hours might differ
|
Tuesday | 5 AM–9 PM |
Wednesday | 5 AM–9 PM |
Thursday | 5 AM–9 PM |
Friday | 5 AM–9 PM |
Saturday | 5 AM–9 PM |
Menu
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Photo Gallery
Reviews
P.o.B pedals
Are you kidding me, why are they getting orders wrong.. please hire people who speak English, I know these Dunkin owners are cheap that’s how it is , but pay people and you will have good employees…
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Trushar Patel
Usually all Dunkin has same quality food and decent service. This location has made errors on orders more than they have it correct. Last visit, I ordered though mobile 4 lattes and coffee, just find upon arriving that their espresso machine was noylt working, I was offered plain coffee in price of latte, I asked cancel the order get me refund, employee who barely spoke English had to ask another employee to communicate. They also had to call manager to learn how to refund! Very under trained employee.
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Alex Senyuk
Terrible service, they sure make you wait at this location. Placed an on-the-go order five minutes prior arrival but had to wait at least another five minutes to get my order. Staff is not polite and customers who placed their orders in person after mine get served immediately. I’ll be avoiding this location.
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Dave Henderson
On the surface, this is just a Dunkin Donuts, like many others. What makes this one so special is the service. The woman running the drive through remembers many of the regulars orders by sight of the car and driver. This is very impressive. Kudos to a well run coffee shop.
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Sara Roberts
I was just denied buying $150 worth of gift cards at your drive-through… Was told you don’t make any money on gift cards… So you’ve lost a customer got a bad Google review and Starbucks will be making your $150 worth of gift cards that I’m giving to a local high school for Christmas. Won’t be back!
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jerry B.
Coffee and doughnuts. Love Dunkin donuts coffee. Get one every day.
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Dan
I am not sure why this place has low reviews. Beside drive through being s little inconvenient everything looks ok to me. Every time I go there – fast service, kind smiling people, hot fresh coffee is served. What else we can expect from dunkin. Thanks
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Alexey Kozinets
Was trying to buy 3 different donuts and coffee via drive through. Was told that they don’t have one of the types of donut. I said its fine, took was was given and parked. On the receipt i found that i was charged for 3 donuts and was given 10% senior discount. Something tricky i thought and decided to go back and talk to manager. Guess what? Same guy said he is the manager and was very rude. I asked for a refund and got it. He also took that receipt where i had a senior discount. So, just don’t deal with people who do not respect other people and their job. I am not going back there.
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Carolina Reyes
The people at this DD is not nice at all. We had to say hello twice because the guy couldn’t answer at first. Then one of our donuts looked “bited”, I let them know and the other guy wasn’t nice either. I definitely won’t come back to this one.
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Damian Iratoo
Super friendly staff. They’ve given me recommendations that have been great, and the coffee helps me get through the day!
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