Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 584 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
4959 Richmond Rd, Warrensville Heights, OH 44146
Phone: (216) 292-0455
Hours
Wednesday | 5 AM–9 PM |
Thursday | 5 AM–9 PM |
Friday | 5 AM–9 PM |
Saturday | 5 AM–9 PM |
Sunday | 5 AM–9 PM |
Monday | 5 AM–9 PM |
Tuesday | 5 AM–9 PM |
Menu
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Photo Gallery
Reviews
Adriana Fant
I’ve been going here most mornings for the last few weeks now. I was blown away by the outstanding customer service. The drive through is always so quick and efficient, and the employees are so sweet. They’re always super personable too, asking how I’ve been and if I have work that day. I started going here to get breakfast but now its more of a habit because it makes my morning better.
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Connor Moriarty
EDIT: I just changed my rating of this location from 1 star to 5 stars. My original negative review is below, but I’m happy to say that this location has made a turn for the better. They clearly changed management, which is FANTASTIC. I visited a couple of times this week and was blown away at the service I received. They clearly care about their customers, something I couldn’t say about the previous management. I don’t mind if every once in a while the food isn’t the best or if the drive thru takes forever, as long as I can tell the workers are working hard and care about providing good service. Previously the workers would yell at customers while they sit there on their phones. Now, the service is nice, patient, and polite. I’m so happy that they changed management, I hope they keep it up.
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Jasy Re
I was only given 4 hashbrowns ♀️ ♀️ ♀️ but the service was good and food overall was fresh which is the choice I made to give this rating. Otherwise I’d be
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Skeye Baird
The doughnuts are stale , we got them this morning at 9 am they were old then . The tater tots look like they were put in the bag and then microwaved they were stuck to the bag . The eggs on the croissants had black smudges on them . I have never been served such garbage . I couldn’t return it because we have no transportation, it was dropped off to us . We live in Banbury so we are not far enough away for the transporting to be the problem either.
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adamary chino
I just moved to ohio, this was my nearest Dunkin and they were great! Super fast, and did my drink SO good. Definitely recommend.
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Ashley
The hottie drive thru guy with the tattoos has great customer service and he is very nice even when its hectic and busy ☺️ he’s definitely care’s about making the customer happy and that’s important in customer service !
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kevin a
Even though they were busy in drive through, the crew was attentive, friendly and efficient to those that were in the restaurant.
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jamey appell
The staff here is always pleasant no matter the time of day, and the coffee always has the same flavor. Sounds odd, but if you drink Dunkin’ Donuts coffee, no matter where you travel, you know what I mean. Some just don’t live up to the standards. This location does.
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rengel165
Under totally new management (or ownership), and a huge difference in customer service. The prior manager was very nice, but his employees were apathetic, condescending and error-prone. The new team is profoundly improved…so nice to see the change!
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Fatherhood Fighting Force
Twice they got my order wrong because they put barely-english speaking people in the drive thru….
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