Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 565 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
4140 Lee Rd, Cleveland, OH 44128
Phone: (216) 751-2100
Hours
Wednesday | 5 AM–8 PM |
Thursday | 5 AM–8 PM |
Friday | 5 AM–8 PM |
Saturday | 5 AM–8 PM |
Sunday | 5 AM–8 PM |
Monday | 5 AM–8 PM |
Tuesday | 5 AM–8 PM |
Menu
… View more
Photo Gallery
Reviews
Teresa Watts
That turtle latte is delightful!!! The bagel has alot of cream cheese just how I like it… So good….No attitudes just good service and good food, and efficent service. I will be here every morning ☀️☀️☀️☀️
… more
Ciara Vinzant
This location is so unprofessional. The cashier rang me up for the completely wrong drink. It was a $4.75 difference from what I ordered and first he didn’t want to make the drink that I ordered. THEN he refused to refund me my money! This was his mistake not mine. Then he said “just come back tomorrow and I’ll give you a discount”. Now why in the world would I want to come back??? Ridiculous
… more
Farhana Ahmed
Excellent service, really fresh donuts and hash browns. The staff also does a very thorough job of keeping the location really clean. Highly recommend and would come back here again.
… more
Shannon Klinkowicz
food is good but line is always long and takes forever people never speak to you when you say thank you and have a nice day but it is what it is
… more
Kristi Copez
I needed coffee. Strong coffee. Badly & quickly.
… more
Erica Wade
Originally this was a great Dunkin BUT too many passes too many time, and it’s always the guy I’m the picture that’s extremely rude at times…there’s also another guy who snapped one because I elevated my voice after they asked me to repeat order because they couldn’t hear me for the 10th time….he said repeat and speak up and when I did a man who usually passes out orders named REEL said you can leave and take your business elsewhere we don’t have to service you, I said I’m not sure what’s going on in there but you JUST asked me to repeat and speak up…anywho I’m over their bad customer service, I’ll be going to Cleveland heights or north Randall from this moment on.
… more
Austin Rivera
Fast service, great espresso. Nice employees. Can’t complain.
… more
Tori T
I have to write a review on the Lee Rd. location! I am a regular here and their service is so fast that if I see a long line I never worry! The guy who does drive thru orders always gets excited hearing my name when I come through!!! I am always in awe of how fast they move.
… more
Deja Pearson
This used to be the worst fast food place in the area about 5 years ago with workers who had some of the worst attitudes I have ever come across. The food was always burned and the coffee didn’t taste right. You could just tell they didn’t care at all. I went there 3 times and swore I’d never go again. About 2 or 3 years ago, I got a coupon in the mail that said the location was under new management so I tried again. It was a much better experience! Ever since then, they have consistently showed high spirits, great quality food and drink, and they are so fast I never mind waiting in a long line. Even with cars wrapped around the building I’m never in line for more than 10 minutes. There was one time a manager got an unprofessional attitude with me because they did not hear me say I wanted a “coconut milk” refresher – she rolled her eyes and told me that is not what I said and I have to distinct between the two, but I already knew this and was positive I said it. They remade my drink quickly. Because they are usually so great I brushed it off as them being overworked that morning. Keep up the great job guys it’s truly appreciated!
… more
Breonna Martin
Every time I come to this location my coffee is wrong or its missing something. I literally order the same thing every trip, and they look at me crazy when I tell them its wrong. Im beyond baffled at the lack of vigilance. Its ok if it happens once or twice, but over FIVE times is crazy. Normally don’t complain, but i’ve been paying for what I’m not receiving for way too long.
… more
… View more