Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 157 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
3835 W Main St Suite 1, Dothan, AL 36305
Phone: (334) 836-7414
Hours
Thursday | 5 AM–8 PM |
Friday | 5 AM–8 PM |
Saturday | 5 AM–8 PM |
Sunday | 5 AM–8 PM |
Monday
(Labor Day)
|
5 AM–8 PM
Hours might differ
|
Tuesday | 5 AM–8 PM |
Wednesday | 5 AM–8 PM |
Menu
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Photo Gallery
Reviews
Murad Khan
I asked for less ice in my coffee and then they didn’t fill it up and said that they have it calculated so they will not fill it up. Worst experience ever. Dunkin needs to educate and train their employees for better customer service.
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Tonya Powell
What happened…. Today, I walk in and your doughnuts were just pathetic. Like barely any chocolate on the ones that are supposed to have chocolate on them, then it look like something my kid could have done, with the rest of the doughnuts that are displayed. This is Usually my go too place. Like they didn’t even try to make them look presentable, who ever made these doughnuts ,you need lessons. On top that you want people to pay for these doughnuts. Come on Do better.
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ecachuh
West Main St in Dothan – Ordered 6 Vanilla Cream donuts and there was ZERO filling in them. We are heading back home to Louisiana and I’m not turning around. I should have read the reviews first but no one should have to do that!
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Bagley Life
Horrible customer service at this location. Young man thought coffee brewed an hour ago was fresh and didn’t offer to brew a fresh pot so we did not purchase
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Bren S
It’s Dunkin. They rarely fail me….except when they’re out of Glazed Blueberry Donuts or Munchkins… Other than that, they will always have my vote♥️
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Mrs. Jones
BEST experience today I’ve had in years anywhere. The guy at the window ( Robert ? ) was wonderful. He was smart and quick. The manager very nice. Food was EXCELLENT. Also Kaylee and Amanda were working. Not sure who did the food , but I’d give 10 stars !!!!
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Briana JTV
I hate giving bad reviews but the customer service here was so trash. I got so much attitude for asking one simple question and my order was extremely wrong
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Janiya Marshall
Gave me the wrong drink and there was blue stuff in on my bagel… Manager said they don’t have anything blue there so what was in my cream cheese??
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Dawn J
I was in town and was very disappointed with the service at this DD compared to what I’m used to in FL. I go to Dunkin an average of 2-3 times a week and I usually order the same drink, a Large Ice coffee w/ cream & Mocha swirl, but occasionally switch it up. So today I pull into the drive thru and I ordered my usual, as well as a medium pumpkin w/ cream since it’s coffee day. After I pulled away and tasted the Mocha there was hardly any flavor. So I decided to just walk in and ask for a little more. I believe it was the Supervisor or Lead who took my drink and told me that “it comes with 4 pumps and next time if I want more, I need to ask for more so they can charge, but she’ll do it this one time”. I was honestly a bit shocked because you could clearly see there was hardly any color to the drink, and a miscount could have happened on their part, and I just couldn’t believe I got a free drink but yet I was scolded for asking for my drink to be corrected by politely just asking for a little more mocha. I will be sure to choose a different location when passing through town next time. I’m an adult and will not be treated like a child from some lady w/ some type of a power trip.
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kimberly lott
Drive thru takes 30mins for one drink and I was the only person in line
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