Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 244 reviews, the restaurant has received a rating of 2.6 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No delivery
Address:
Travel Plaza, Florida Turnpike MM 299 Okahumpka, Wildwood, FL 34785
Phone: (352) 748-5100
Hours
Saturday | Open 24 hours |
Sunday | Open 24 hours |
Monday
(Labor Day)
|
Open 24 hours
Hours might differ
|
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Menu
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Photo Gallery
Reviews
Paige Peaslee
I agree with all these bad reviews. The service Is abysmal. How can it take 20 min to pour a cup of coffee and toast a stupid bagel? 2 people working, one seemed efficient. The lady taking the orders was clueless. What a mess, would have been must faster to go to any sit down restaurant and order for and eat it.
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Casey Covel
Fast Service – Hit the Spot
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Ryela Saleh
4 workers. 3 women cleaning and 1 guy doing the cashier and making all the drinks by himself. Highly inefficient… took nearly 25 minutes for an unsweetened iced tea and a single donut. Poor managerial skills on the Managers part. Good thing I took the Turn Pike and paid $10 toll fee to save 25 minutes to waste it on waiting for a drink and donut. Jokes on me .
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Jack Eng
It’s difficult getting good help and early morning services were noticeably absent. As the line grew longer it was obvious my need for speedy service would go unsatisfied. regrets for the review but I had to say something to management to get their act together.
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Rick Greenland
We stop here a few times a year going to Disney. The food is always good. The service and atmosphere were a mess on this visit. Employees yelling at each other, angry customers, long wait times for orders. Not sure people want angry employees making their food. The owner might need to spend some time and see whats going on. That said, the food was good. We did get some donut holes for our troubles.
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Sandra Driggers
Waited in line more than 15 minutes.
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Adam Beall
Stopped at the fuel plaza, 3 people in front of us in line, none served over ten minutes. The job is literally put the donuts in the box and process the transaction. All four employees failed to acknowledge the customers’ presence. Silent quitting in effect. Consider paying a minute fraction bonus per transaction and watch the culture change. Present Corporate business models doomed to adapt or fail. If only there was some way to measure lost business from absent customer service.
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Kari Wilson
The manager was calling out names twice in matter of seconds and when someone didn’t walk up right away said “this is going in trash” and threw it in trash. This location is a busy rest stop. People could be in restroom or just not hear above commotion. The food has already been paid for so company is not out money. Just put it on counter and give people a minute. Just looked extremely rude. She was also rude to her staff. I feel sorry for them. They are working hard at a busy location.
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Pastor Pam Endsley
This was the WORST Dunkins I have ever experienced. Coffee nasty, donuts soaked in the cooking oil. Customers waiting 35-40 minutes for some flavored hot water, i.e., coffee. Served us 4 hasbrown. They should close this one or new management. Everyone looked lost and did not understand the assignment of selling coffee.
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Don Wynn
This location of Dunkin should take steps to improve service or it should be closed forever. It does serious damage to the reputation of the entire chain. The employees were pleasant but they were overwhelmed. It took us over 30 minutes to get our food after we ordered. I like Dunkin in general but will never stop at this one again. Anyone who has been here once will never go back. They depend on tourists for one time visits rather than repeat customers.
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