Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 660 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
13781 S John Young Pkwy, Orlando, FL 32837
Phone: (407) 240-3737
Hours
Saturday | 5 AM–10 PM |
Sunday | 6 AM–9 PM |
Monday
(Labor Day)
|
5 AM–9 PM
Hours might differ
|
Tuesday | 5 AM–9 PM |
Wednesday | 5 AM–9 PM |
Thursday | 5 AM–9 PM |
Friday | 5 AM–10 PM |
Menu
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Photo Gallery
Reviews
Frankcheska Caba
Sadly the doughnuts have just lost their quality. I’ve tried going in the mornings and the afternoon and it’s the same result. Also, ordered a nutty pumpkin iced coffee and received a regular iced coffee. So disappointing. At the end of the day who wants to stop an entire drive thru line when they’re so busy to check if your orders right. No one. But then you’re on the way home and find out that it’s not even the right order. To have to go back and wait in line again is such an inconvenience. By the way calling the store won’t do anything cause their phone doesn’t even work. Hard worked earned money wasted.
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Raquel Rivera
Coffee was delicious. Grilled cheese horrible. Burned.
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Amee Dadhania
Asked for 4 egg and cheese wrap and got bacon egg and cheese wrap. I live far. Store phone doesn’t work. Waiting for too long for order to get ready. Waste of money.
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Andrea Martinez
Worst dunkin I’ve ever been to. I LOVE Dunkin’ Donuts, it is my go to place for coffee, but this is the one with the worst customer service, the girl that greeted me didn’t even made eye contact with me, didn’t respond to my “good morning”, left me at the desk waiting until she finished cleaning, didn’t apologize, and the way she took my order it really felt like I was bothering her.. it looked like she was having a bad day but thats not the customers problem/fault, I left with a bitter feeling because it upsets me if you don’t like treating with people just don’t work at customer service.
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Angeline Rodriguez
I placed a mobile order for pick up. As I stood and waited at the pick up counter, I got my food first. I spoke to no one, then the woman making sandwiches, asked me what else I was waiting for, right as I finished my sentence, “a medium, iced coffee” another employee walked over to hand it to me. She said “Do you know how to wait?”
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joseph garcia
The Dunkin I normally goto has pretty good service, and they are pretty fast I usually only spend 5 minutes in when when the line is 3 to 4 cars deep
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E Luna
Avoid coming to this Dunkin during the day time. They often get the orders wrong, and lack Custumer service. The majority of the morning crew are young ladies who are more focus with their own conversation than the clients order.
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Ghost
So very disappointing.. My daughter ordered the zombie unicorn cake for my birthday and asked for chocolate chip ice cream..got cookies and cream which was old as it tasted like it had been frozen/ thawed out/ frozen again,the cake was dry..I mean D.R.Y.
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Marcy
ive been here a total of two times, the staff is always mean to my mother and i. theyre impatient and dismissive, more importantly the staff here consistantly messes up orders.
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Stephanie Reynoso
horrible customer service especially from the girl with the braids at the drive thru window. she doesn’t even greet you, snatches your card, and literally shoves your food when she “hands” it to you.
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