Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 78 reviews, the restaurant has received a rating of 2.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
115 University Blvd W, Silver Spring, MD 20901
Phone: (301) 681-2903
Hours
Monday
(Labor Day)
|
4 AM–10 PM
Hours might differ
|
Tuesday | 4 AM–10 PM |
Wednesday | 4 AM–10 PM |
Thursday | 4 AM–10 PM |
Friday | 4 AM–11 PM |
Saturday | 4 AM–11 PM |
Sunday | 5 AM–10 PM |
Menu
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Photo Gallery
Reviews
Abigail Gomez
“AVOID THIS DUNKIN’ LOCATION!”
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Switch CODM
service seems to have gotten better (reading old reviews) everytime ive went in the morning drive thru is always busy but the service is great..from quick order taking to comfortable service provided by the guy at the window! hes there everytime i go and he’s wonderful!Thank you for being great.
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Cdubya
So I’m at the counter young black woman comes to the register doesn’t even look at me for about 1.5 minutes as she does something on the register,,, the manager is doing something about 5ft away from the register and a young black male is working the drive through 5ft in the other direction—-
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Lissa Rodriguez
The place is new, but you can start swing areas that are not been cleaned. Like the area where you pick up your served food, the counters. Service was okay, the lady cashier act like she is there because didn’t have any other options
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Bianca Taylor
Waited until the driver got to restaurant to call me and told me I needed to call and cancel the order for them because they were out of donuts. When I explained that was their job to cancel, they hung up.
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Alex
If your on the go this is A great spot for coffee or A dount! I love it.
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Lisa Vickers
Service is pretty bad, ordered Peanut Butter and Chocolate ice cream -which they rarely seem to have- and got rocky road. Discovered it when I got home. Clerk had no idea what the problem was. Of course, no solution unless I turn around and go back.
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Juana Kravitz (Sabertooth18)
This place used to be my favorite capital one bank for many years. Now today as one of my favorite doughnut shops. I’ve been a couple of times and they are good. But the drive through window is a bit too far from my car window for me get and give them at the order window. my order service is a bit on the slow side. but doing good. I’ll return as long as they keep up good service and good food.
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Ambar Corvera
Horrible customer service. I typically come to this location because there’s a drive-thru and it’s down the street from my home. I really had high hopes for this location. Many times we have gone in the store the store team lead apprears to be doing nothing and won’t even acknowledge customers to take their orders. Basically all is customers have to stand around and wait until she acknowledges us. If you try to get her attention she flat out ignores you. Today I decided to order by drive-thru. Upon placing my order, the lady taking my order kept yelling “anything else?” After every item I asked for (4 items total). I felt like they were annoyed and rushing me. Mind you, no one was behind me in the drive-thru line so I don’t quite understand their frustration?? After ordering I realized I had forgotten to ask for one item. When I got to the window I asked if I could add 1 more item. The attendant told me “no, it will take too long” Wow!!! I was shocked that my business was being denied. I read in some other reviews that some were told to exit the drive-thru line and order again, however they didn’t even ask me to do that. Not that it would be any more acceptable. I would much rather drive farther to a Dunkin’ Donuts with better customer service.
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Wendy Bittner
I was so excited for this new location but it’s been nothing but disappointment. First, the lay out of the drive thru. Second the fact that each time I have gone they are missing items. Several times I have gone and they have no hot fudge, Ice cream to make cappuccino blast, brownie for the brownie sundae, bananas for the banana royal. It’s just a hot mess. Last time going today until they improve or get better management, will resume to drive to white oak location.
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