Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 383 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
15180 Frederick Rd, Rockville, MD 20850
Phone: (301) 424-2747
Hours
Monday
(Labor Day)
|
4 AM–9 PM
Hours might differ
|
Tuesday | 4 AM–9 PM |
Wednesday | 4 AM–9 PM |
Thursday | 4 AM–9 PM |
Friday | 4 AM–9 PM |
Saturday | 4 AM–9 PM |
Sunday | 5 AM–9 PM |
Menu
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Menu Photos
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Reviews
ILikeToSleep
For a Dunkin’, it’s great. So many people here complaining about service and I have been going here for about 2 years and have never had problems here besides bathroom cleanliness. Most of the negative reviews here are heartbreaking that the employees here that always work extra hard to make your day are getting bad reviews just because some people take things for granted while in the drive through.
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Leslie
Long wait times for mobile orders. Always out of something. They charge you more $$ through drive thru then the app, i was charged $2 more for an iced latte i order every morning though the app.
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trish Owens
Do you have a Boston Creme? No sold out
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Brenda James
This Dunkin donuts is always out of everything. Small cups, lids the small creamers and mainly my favorite coffee MIDNIGHT. I don’t know who does the ordering but they need to do a better job because it happens way too often. I love this Dunkin because I have grown to love the employees who know exactly how to fix my coffee and know what my daughter wants without even having to ask. I would hate to switch this Dunkin for another only because the manager or whoever does the ordering doesn’t know what they are doing to keep the customer(s) happy. Please find a way to take care of this issue AS SOON AS POSSIBLE. THANK YOU DEVOTED CUSTOMER
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T EB
Came to wait for my oil change across the seat at 3 pm on a Tuesday. Pretty quiet, clean. Has wide and power. Had a iced matcha latte…bit pricier than I remember but alright.
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Jeanette Russell
Absolute WORST customer service – for the staff working at 5:30 am. I’m shocked any place would hire the two working — from the person taking the order to to her person handing the food to the person that could not provide a full refund and telling me to return when a manager there.
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Elizabeth A
If I could give a negative rating I would. I visited this location on Good Friday at about 630 am , my first visit and last, to treat my team to coffee and donuts as a thank you. What an absolute mistake that turned out to be. The donuts and munchkins were beyond stale , old and inedible. I quickly contacted the store and explained what I found upon opening the containers. I was told of course no manager was available and I could leave my info , which I did . Long story short I contacted their corporate office and was contacted by the district manger who asked that I return to the location for a refund. This was 6 days later. Once I arrived I found that I was over charged by 16.00 on top of being served old stale donuts. After 40 minutes of watching video of the transaction that clearly showed every item purchased the manager refused to issue the refund that I was promised and asked where the inedible donuts were. Six days later! He was rude , verbally abusive, condescending and appeared to find the situation amusing. After all this is donuts right? Well these donuts and coffee cost 60.00. Still fighting for a refund. FYI, independently owned and operated ,corporate has a very murky policy when dealing with complaints and refunds. They leave it up to the discretion and integrity of the owners. As always buyer beware , in my opinion these food items are old and carried over from day to day due to supply issues. Dunkin’s corporate wants the money without any of the responsibility for the day to day operations of these stores. In my opinion.
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Rockville Sister Cities Corporation
Picked up coffee and doughnuts for the crew setting up this year’s Rockville Lantern Festival at the F. Scott Fitzgerald Theatre on February 23, 2019
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John Dunn
This is the only place one can get doughnuts at 4am. However, the last five visits, they didn’t have doughnuts. I stopped going there.
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Todd Cedars
It’s just not what it used to be, the coffee sucks and the donut choices are diminished.
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