Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 376 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
6412 Central Ave, Capitol Heights, MD 20743
Phone: (301) 456-1559
Hours
Monday
(Labor Day)
|
5 AM–8 PM
Hours might differ
|
Tuesday | 5 AM–8 PM |
Wednesday | 5 AM–8 PM |
Thursday | 5 AM–8 PM |
Friday | 5 AM–8 PM |
Saturday | 5 AM–8 PM |
Sunday | 6 AM–8 PM |
Menu
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Photo Gallery
Reviews
Emma Ologohe
Probably one of the worst Dunkin’ Donuts I visited. Paid almost $6 for a sandwich to not have any bacon on it after waiting in the drive thru for almost 30 mins. Recieved my coffee cold and only halfway filled. All in all a horrible location and I will not be returning.
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Gen
Worst experience ever! Went in for a doughnut and coffee, staff members rude not greeting you one lady rolling her eyes in the front and when I asked for a manager she refused. The other little girl so rudely called me a “nigga” and cussed me out. She was very nasty. She called me all types of vulgar words. Refused to get a manager after I asked multiple times and she hung up the phone multiple times. Needs a whole new staff don’t ever go here very ghetto staff members act like they’re miserable
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Cindy & Zo Southerland
Ordered for walk-in pick up on app. The store was closed on the inside, so I had to walk to the drive-thru window to get my stuff. There were at least 3 employees so inside could have been open at 7:15 am for us non-driving customers. The store normally is open, so that sucked and was unsafe for pedestrian customers. Then the muffin I ordered was burnt on top and hard. I already got to work by the time I found out and couldn’t walk back.
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Liz Brewer
I pulled up to the window at 7am, didn’t get 1 word out before worker snarled “yall need to learn to stop at the speaka”!!! She proceeded to slam the window to retrieve the order. I told her she needs to learn to talk to customers. She told me I need to learn the rules. I did not engage this worker any further. This woman should not be handling customers!! I only have 2 stars because the order was ready.
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KD KD
Ordered ahead using the app. Visited location and order could not be found and the manager walked away. They did not know how to give support on the app to see previous orders (that should be part of training). They simply dismissed me. Then, I notice an order sitting on the counter and that was it. Asked why the drink was half full and was informed, bc it took so long to pick up the order. Not everyone was rude, but I had to get loud to get assistance. This is not how you want to start the morning. I was not going to leave this review but when I got to my destination, the order was not made correctly although the recipient was correct. What a shame this is the service they give in our community. We deserved better.
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A Love
They first gave me the wrong order, then gave me the correct order made wrong. I asked for a refund and to give items back and they stated no one was trained on how to give refunds.
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Dough Cheeze
The Light skin female manager is the rudest person I’ve ever encountered. I was told I couldn’t have a straw with my hot beverage because it’s company policy, if I’m paying my money for a beverage I shouldn’t be told I can’t have a straw what type of business would deny a paying customer a straw. My second encounter with this manager was when I came inside to pay for my coffee, the straws was on the counter I grabbed one and that same rude manager blurted out don’t be reaching behind my counter for no straw! I said maybe if it was offered to me I wouldn’t have had to.
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Sherie V. Boyd
5 star’s for Dunkin Donuts located at 8909 Central Avenue, Capital Heights MD—near the MVA the newest location.
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Carlos Barillas
The place was clean and I received my order quickly
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Wesley Holmes
It’s a good store they work fast and got me my order
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