Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 236 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
3242 NY-417, Olean, NY 14760
Phone: (716) 372-1281
Hours
Tuesday | 5 AM–7 PM |
Wednesday | 5 AM–7 PM |
Thursday | 5 AM–7 PM |
Friday | 5 AM–7 PM |
Saturday | 5 AM–7 PM |
Sunday | 5 AM–7 PM |
Monday | 5 AM–7 PM |
Menu
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Reviews
Mandy Sillick
Hands down the worst experience we’ve ever had a Dunkin. The drive through had a paper sign that said headsets were broken and to pull forward. After over 15 minutes of waiting we were told they weren’t selling any food items because they were too busy (our kids wanted an egg and cheese wrap for breakfast). We got our drink order and the latte was all milk and caramel. It didn’t taste like there was a drop of expresso in them. This location needs new management and better staffing asap.
Justin Giles
Good coffee and donuts with friendly staff. I feel bad for the management in this store as they never have anyone to help them. I don’t know how many times there is only 1 person to run the entire store. Ridiculous and should not be allowed!
Nate Delong
Not a bad place to grab a cup of coffee. The only real complaint I had is how long we had to wait for iced coffees and one mociato. It’s not a bad price tho but you gotta Kno how to order it to get a good drink. The drive thru was also very rough and had holes u had to avoid. Also the screen was hard to read due to being low. For under 50 dollars I got 7 drinks so not to bad considering nowadays. Food is amazing they have bacon that are in packs like french fries lmao. Good overall place tho beats the hell out of Starbucks anyday
Marcello Di Sicilia
Anecdotal review. This was my first experience with Dunkin lunch menu.
Jaci Gibbons
Very disappointed with the Olean location. I will only go to ones on vacation from now on. I wanted a salted caramel cold brew 5 cream 5 sugar. The lady again asked me what I ordered at the window. And still gave me the wrong drink. She gave me ice original macchiato 3 caramel swirl almond milk. Not even close to my very simple order. I have never once went to this location and got the right order. I don’t understand I can order that drink at any other location no problem. But the olean Dunkin’ has no consistency and you never know what you will be getting. In my opinion they need to spend more time on training and learning proper builds. I will continue to go to Tim Hortons as they don’t mess my order up ever.
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Heather Sterling
Went here today and saw a sign on the door that said Lobby closed due to the only being 2 people there today. Okay! I’m happy to go through the drive thru, but wait… another sign saying in fact the drive thru is also closed! I was one of 6 people who pulled in during the very few minutes I was at this location. I can only imagine the revenue lost in these hours.
Audra O
I’d give it zero stars if I could. Be prepared to wait in the drive thru line for more than 30 min. If you have places to be DO NOT come here. They are also almost always out of everything you want to order! This is the WORST Dunkin location I have ever been to! ZERO STARSSSS!!!!!
Miranda Chastain
I was literally starving today so when they handed me my sourdough breakfast sandwich (my fave) I actually inhaled it in 1 bite and didn’t get a picture for a review lol… Today I also got a pumpkin cream cold brew coffee, so delicious. My goal is to try all their seasonal flavors this fall!
Brooklynn Peasley
This place is unbelievable. They don’t answer there phone when you call and I tried ten times. Then the driveway is full of holes. I hope they go under.
Stephanie Fonseca
The turtle signature iced latte is really good. This location makes it so creamy and delicious. Their bagels ad cream cheese could use more cream cheese but other than tha I enjoy ther signature lattes and bagels.
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