Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 841 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
9475 Airport Plaza, Dansville, NY 14437
Phone: (585) 335-6850
Hours
Tuesday | 4:30 AM–9 PM |
Wednesday | 4:30 AM–9 PM |
Thursday | 4:30 AM–9 PM |
Friday | 4:30 AM–9 PM |
Saturday | 4:30 AM–9 PM |
Sunday | 4:30 AM–9 PM |
Monday | 4:30 AM–9 PM |
Menu
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Photo Gallery
Reviews
Debi King
I was in this morning from out of state. The drive through was 10+ long so I went inside. They were beyond busy the entire time I was there the manager stood by the office door just visiting with a friend instead of jumping in an helping her staff. In talking to some, this is the norm with the management. You truly need to rethink your management at this facility. You are very fortunate your staff cares because it was obvious your management did not. The service was as fast as the employees could work. The atmosphere, customers said the management just sits around and talks. They need to jump in an help.
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Wizard C
The morning crew at this location are just terrible. Food is never up to par and coffee ends up almost undrinkable. How do you mess up coffee at dunkin?? The two older lady’s that run the window are rude and have no customer service skills. Now for the afternoon staff. Food is always up to par and made to order. Coffee is usually amazing though sometimes it can be way too sweet. More is not always better. As for customer service? The afternoon crew are polite, happy, and have great customer service skills. I couldn’t ask for a better customer service experience when I drop by in the evening.
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Carol Collier – Two Blessings Yoga
Do not go here! Breakfast sandwich inedible. Ordered two on English muffins and muffin had a funky smell and was stale. Husband felt ill after one bite. Hashed browns soaked in grease made us want to barf. How is this place in business??? Gave them one star because you can’t give them zero.
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Bridgett V
Placed a mobile order for pick up in the drive thru because last time I tried going in and I waited forever so thought DT would be quicker.. it wasn’t. It was 25 minutes from time I placed order until I got it. I was in the drive thru line for 20 minutes. I ordered frozen drinks so they were half melted by the time I got them. We still drank them but it defeated the purpose of placing an order ahead since i waited that long anyway.
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Tricia Ames
I can order thru the app for pick up, ten minutes later to pick it up and I’m still waiting for walk ins who are served before me. Just a hit or miss with staff… some are super friendly , some are too busy on their phones to work or some just don’t want to work.
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Lindsey Shero
This Dunkin is the worst! To go in or drive thru you have to wait 30 minutes or more and have the time your order is not even right!
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Dana
busy all the time. cars wrapped around the building. I go every weekend to get 3 donuts for my kids. I wait inside for atleast 15 minutes. if I ordered a breakfast sandwich, it’d be so long of a wait I don’t even bother. there is a sign that says they are training but the kid at the register is by himself, and is so slow. someone should be helping him especially during the rush at 11 . only DD around the area so only reason I go for my kids.
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Juliane Grande
Very nice staff who works there! That are so sweet when I walk in or drive through. Very kind responsible people. God bless them all.
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Ronak Patel
One of the best few Dunkin’s I’ve been to. Great staff & service and the drinks were made very well. We ordered a hot
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Stacey Hares
Went through the drive thru. Ordered a med iced pumpkin coffee w/cream and 2 sugars, a small dragon fruit refresher, a bacon/egg/cheese on a plain bagel and an everything bagel with cream cheese. Our order was screwed up multiple times. First they tried to give me 2 coffees, then they said my total was over $20. We finally ended up with the right drinks but with 2 bagels with cream cheese instead of 1 and the breakfast sandwich. Was charged $15 didn’t receive a receipt….
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