Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 276 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
2200 Sheridan Dr, Tonawanda, NY 14223
Phone: (716) 206-3093
Hours
Tuesday | 5 AM–7 PM |
Wednesday | 5 AM–7 PM |
Thursday | 5 AM–7 PM |
Friday | 5 AM–7 PM |
Saturday | 5 AM–7 PM |
Sunday | 5 AM–8 PM |
Monday | 5 AM–7 PM |
Menu
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Photo Gallery
Reviews
Ryenne Dadey
usually the same lady taking the orders. very slow in there, can’t ever get the drinks correct. lack of customer service or interaction. 99% of the time i expect my drink to be wrong. finally not trying anymore and just writing a review and not wasting my money anymore. it’s ridiculous
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R. Josh Field
I’ve never seen a Dunkin that chopped up the bacon for the Bacon Avocado Toast before, but it should be the standard. No more ruining the bread while gnawing through a piece of chewy bacon.
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Cliff Tremblay
The service was great. This is not normally the case at these “donut shops”. The coffee was good. The only drawback? The donut holes were stale. They still get 4 stars just because of the friendly service.
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Brittany Columbo
These people are over here making iced lattes with no espresso lmao Like seriously this is plain comical lol
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Justine Woodham
The seating area appeared clean. The coffee and donuts selected were good.
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Mjaye Wms
I tried this location on Sheridan. The staff was friendly and the restaurant was clean.
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Caroline
I used the app to order ahead at the drive thru. They forgot part of my order, but I didn’t realize until I had driven off. The franchisee at the Tonawanda store, Anton, didn’t know how to process my refund except by making it my problem to come back to the store. I’m not willing to waste my gas or time over a refund that can be processed by credit card. Avoid this specific Dunkin franchise
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A disgruntled Customer
I’m nowhere near disgruntled. New staff is much, much nicer and much, much better at making things. Two very, very kind Muslim women had excellent customer service and were a pleasure to interact with. My only complaint is that I haven’t seen the worker Sean there in a while. He was great, too! Probably the only great person I can recall from before. Anyways, things are looking up for the place.
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mcguffers
Staff is always friendly and restaurant is very clean, bright, and we’ll maintained. I use the phone app to order ahead and my orders have been ready everytime while still fresh, so I know it wasn’t sitting there. They actually pay attention to the pickup time.
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Michele Barnes
Ordered sourdough breakfast sandwich. It had no flavor. And bread was hardly toasted. I would never order again.
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