Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 621 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1250 Arsenal St, Watertown, NY 13601
Phone: (315) 788-6650
Hours
Tuesday | 4 AM–9 PM |
Wednesday | 4 AM–9 PM |
Thursday | 4 AM–9 PM |
Friday | 4 AM–9 PM |
Saturday | 4 AM–9 PM |
Sunday | 4 AM–9 PM |
Monday | 4 AM–9 PM |
Menu
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Photo Gallery
Reviews
Mary Fish
Ordered on the app and everything was fresh and ready at the scheduled time. Super busy location, easy to get in and out of the large parking lot. Has limited space but still had room to turn our camper around. Close to I81 and lots of other amenities. Workers were polite and really hustled.
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Sue Zie
Poor service. Order was put in prior to arrival. Once I arrived I noticed people coming in placing orders and getting their drinks 1st. Then staff was rude when I questioned where my 1 preordered drink was. I’ve noticed over time when this location gets busy they struggle. They need training from the Washington Street location. They seem to still run smooth when busy unlike Arsenal location.
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Rebecca Vandermark
Service was fast and friendly. The staff made some great suggestions for my son who wasn’t quite sure what he wanted.
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June Dewese
Absolutely slow. Washington Street needs to train this location. They can’t handle any kind of rush and ZERO team work.
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Erin Loomis
They are always busy but the lines move quickly. Staff are always friendly and using the mobile app in the drive-thru is never complicated. This location is our go-to for a quick snack or road trip food!
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Taja Collins
I prefer the one on Coffeen street. The arsenal location always messes up and the employees ignore you when you nicely point it out, then give you attitude when they finally pay attention to what you’re saying. Worst dunkin in Jefferson County. Never going to this location again.
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Hoodie Foodie
Enjoyed the Irish Cream Iced Coffee. Pleasant atmosphere, clean restroom. Friendly server. Regular medium Irish Cream iced coffee comes with 3 creams and 3 sugars, I reduced to 2 and still found it very sweet. They honor competitor coupons. They offer afternoon coffee special from 2 to 4 pm. Drive through service available.
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Anthony McCONNELL
I order from dunkin’ donuts at least once a week and they have only ever gotten my order slightly wrong once. The staff are always very friendly!
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Hayden Freeman
The coffee is usually pretty good, however as of late the product has been awful. They are over pouring their cream. I did take advantage of the $1 medium coffee with the purchase of a sandwich but got a burnt hockey puck instead. I’d rather wait for a new one, don’t serve this to people.
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Jessica O
There’s just something about Dunkin’ donuts, I don’t want to like them so much but I can’t not. They are always surprisingly soft and fresh tasting. My only complaint is that they always seem to sell out so unless you go at a somewhat early hour you are getting what crumbs are remaining. We Canadians can get Timmies donuts at all hours of the day and night so we’re not used to this deprivation, maybe that’s part of the allure.
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