Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 339 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
713 Upper Glen St, Queensbury, NY 12804
Phone: (518) 792-8469
Hours
Tuesday | 5 AM–8 PM |
Wednesday | 5 AM–8 PM |
Thursday | 5 AM–8 PM |
Friday | 5 AM–8 PM |
Saturday | 5 AM–8 PM |
Sunday | 5 AM–8 PM |
Monday | 5 AM–8 PM |
Menu
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Photo Gallery
Reviews
Matt Smith
The service is a joke. In the morning I have walked inside where there is absolutely nobody waiting on any orders. I will stay in there easily for over five minutes before somebody slowly gathers up to the counter and asked if I need anything. Going through tIn the morning I have walked inside where there is absolutely nobody waiting on any orders. I will stay in there easily for over five minutes before somebody slowly gathers up to the counter and asks if I need anything. Going through the drive-through is just as bad. Two cars in the driveway and it takes you over 10 minutes to get through every single time. I have never seen a slower crew and a nonchalant attitude. It’s a joke how bad it is.
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Felicia Tougas
I wish i knew the wonderful woman’s name who has waited on me here so i could give her a shout out! She is so pleasant and lovely! My frozen caramel coffee is always made to perfection, handed to me with a smile and that’s all I can ask for
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Justine Lombardo
My order is often wrong or half-forgotten. I always have to go home and fix my coffee after they make it. The wait is always astronomically long. If there are 2 people in front of you, you can expect to wait 10-15 minutes. The cold brew is HORRIBLE!
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Emerie Baker
I had an issue with my mobile order/an attempted refund, but ended up being unable to get a refund through the app so I called to ask them to assemble my order and add some other items. She was extremely understanding with both calls, and the customer service was phenomenal. I’m not sure of the name of the employee who helped me, but whoever was working at ~6 this morning was great, and gave me an extra donut for the wait too. I really appreciated the help and understanding, and the customer service of the employee couldn’t be better! I just wish I had gotten a name to compliment her service. Thank you so much!
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Jessica Malatesta
Stood at the counter for 15 minutes without anyone so much as saying hello. I understand if you are busy and understaffed but at least acknowledge someone standing there. I ended up walking out.
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Olivia Pope
The ordering ahead was easy and the staff was pleasant….until. I ordered avocado toast with bacon, in advance because I wanted the points. They handed it to me and luckily I checked it before I pulled off, there was NO BACON. I gave it back and this is what they handed me back. Save your money and sticks to the beverages.
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Georgia Karapiperis
New kids working the drive thru..asked for a decaf latte….got coffee both times….she had an attitude which I didn’t appreciate. They could not figure out how much to charge me or how to make my drink. Finally an experienced worker came over and got my drink right. I dont think two new girls should be st the drive thru window unsupervised. I was there for over 10 minutes with a line behind me.
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Sean
Line was very long speaker wasn’t working waited five minutes then drove around , I told the lady ( with black lipstick ) the speaker was not working, she said well you can’t just drive around . Well I did . She couldn’t take my order . Worst Dunkin I’ve been to !!!!
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James Banner
Ordered coffee and it was terrible. Tasted burnt and not sweet how I like it and just sits on the counter. This is suppose to be 3 cream 6 sugars. Tastes like one cream no sugar. I like my sugar. So I wasted YET AGAIN $2.56. As always no one really cares. Profit profit profit.
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Raymond Lewis
Used to love it. Haven’t been there in a long time. I went there when I was younger, they had dozens of different kinds of donuts. Yesterday, they had glazed, creme filled, and one with sprinkles. That’s it, other than a couple cinnamon rolls and a few munchkins. Stood there for 20 min before they even looked up to see me there. The donuts tasted like they were a couple days old. Not the place I used to love any more.
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