Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 484 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1425 Washington Ave, Albany, NY 12206
Phone: (518) 435-9797
Hours
Tuesday | 4:30 AM–10 PM |
Wednesday | 4:30 AM–10 PM |
Thursday | 4:30 AM–10 PM |
Friday | 4:30 AM–10 PM |
Saturday | 6 AM–10 PM |
Sunday | 6 AM–10 PM |
Monday | 4:30 AM–10 PM |
Menu
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Photo Gallery
Reviews
jazmin w
I’ve been going here for 6 years of my life and never once have I had a positive encounter ever. I’m fully convinced that the only way to be hired is by being and absolute b——h in ur interview cuz the workers are the nastiest humans I’ve ever encountered in my life. I only go out of convenience but Jesus Christ I feel like I’m at Karen’s diner when I come here
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Samantha CherryWolff
Staffs friendly and responsive. If I every have any questions or am missing something on my order they address the issue quickly and answer promptly or find out for me. Atmosphere is okay in the mornings but getting into the evening it gets alittle noisy but that’s not there fault at all.
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ShadowsOfAeon
I have went here on at least six occasions this semester as a UAlbany student. There was only once where my coffee wasn’t available for my mobile order, but it came quite quickly.
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Jaiden Sullivan
My friends and I went there.. First off the service just to order was terrible because they were very rude. When we got our food our sandwiches were cold, but we didn’t say anything because we didn’t want to complain. Then my boyfriend found 2 HAIRS in his sandwich. My friend took the sandwich to them and asked for a new one. Once we got a new one the employees were talking very loudly about us because we asked for a new one. The one employee then said “she wanted another sandwich because she’s fat” and that’s when we said something because that is not okay. I would not recommend eating there. Terrible terrible service I wouldn’t even give them one star!!!!
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Ella Bunn
Won’t be back to ANY Dunkin anytime soon. I only went here it was on my way home from an appointment. Awful they burned the sandwiches. While waiting all they were doing was making fun of customers in the drive thru very unprofessional. Need to fire and find decent candidates.
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Rushon Harrison
The employees are good, but the manager is rude and terribly obnoxious especially to her employee. She need customer service classes and better people skills.
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cory hanson
Horrible, rude, will go some where else. I was ordering my girls coffee and no offense of any man knows his woman wants her coffee right you gotta get it correct before ordering it, we’ll with that said the person in drive thru rushed me and I ended up with the wrong coffee and now I gotta go back out she isn’t happy
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B P
I ordered a Large Ice Coffee and 2 small cups. Angie advised me that my price was $5.24 when in my recent visits to this location I have not been charged for cups. I only pay $3.45 for a large ice coffee. I’ve visited about 7-10 times in my previous days and today she had the nerve to say, “Well my manager is here, and she advised me we charge for water cups now.” To me that’s ridiculous since I’m being charged for a cup of water when I only asked for 2 cups on the side. Then she gives me 2 cups with no water or top lids… #WheresTheWater and lids if I’m being charged for it? Management and Angie seem very greedy if you ask me. STARBUCKS will never charge for a plastic cup not even if I get a WATER CUP. I will never come to this Dunkin again. Go to the one on New Scotland or Shaker Rd there nicer and wont charge you $1.30 for a plastic cup. Angie was very sarcastic and didn’t even bother to be nice about it as I was in a friendly tone.
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Marriann McCormack
I don’t normally leave 5 Star review’s on a DD but today this drive thru young lady gets all the love. Fast , friendly and funny. My coffee was hot and exactly how I asked for it. She made my day just by smiling and being so pleasant.
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Shane
Trash! Never go here. Workers are lazy and don’t care. To busy smoking outside to answer a phone. Throw their donuts out 2 hours before it close just so they don’t have to deal with people. Places like this ruin everybody’s overall experience for certain businesses.
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