Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 42 reviews, the restaurant has received a rating of 2.9 stars. Price $
Address:
In Walmart, 141 Washington Ave Ext, Albany, NY 12205
Phone: (518) 456-2900
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Reviews
Paige Cartwright
HORRIBLE customer service, no greeting.. got 2 ice coffees and there was no ice in them. Should not be working in fast food if they have no Communication skills. they need to get it together.
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Riss
I ordered a bacon egg and cheese on a bagel they told me they don’t have sesame only everything I said OK that’s fine then my sister proceeded to order as well they told me we’re not speaking loud enough and a pull up so we pulled up then they told us were being timed we’re on a timer I said I don’t know what a timer means but we haven’t even been here for five minutes then they told me get out of the car and come inside I said unfortunately I Came through the drive-through for a reason because I don’t wanna come inside they told me well then you need to hurry up I’ve never been spoken to so rudely and felt so uncomfortable before just trying to order a breakfast sandwich I have no idea what time the means or being on a timer I don’t think that something the customer should be advised of. The workers name was Tom the manager he claimed to be whose name was Tom. Without evidence or warrant he made accusations that my sister was drunk but my sister was not we were trying to be funny and have a good personality towards the situation but he proceeded to make uncomfortable statements and remarks this will be taken to corporate!
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Michelle Fauna
I ordered 2 lattes half an hour before close and I’m pretty sure the lady only used one shot of espresso for both of them. It honestly didn’t even taste like 1/2 a shot it tasted like she just used the smallest leftovers from the pot, & I order a latte almost everyday from different Dunkins so I know what it taste like. She also didn’t put syrup in either of them. So I basically paid $10 for warm milk.
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Raven Nova
Do not give them your business, they are rude. The lady by the name of Shyanne was rude and nasty to me. And was on her cell phone the whole time, while taking my order. Then got mad at me for no reason, All I wanted her to do was take me order. And she got a attitude for nothing, so unprofessional.
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Frank Papa
Order a 2 for $5. Moved over to pick it up. Stood and watched 2 same orders go out the drive thru several minutes after I ordered. When I inquired about the wait, the person making the sandwiches made a few remarks that were uncalled for. When I got my order of course it was cold. I’m done with Dunkin Donuts, this is not the first time I have had a bad experience ed at this store. Absolutely disgusted with service .I will be sure to share thisexperien e with othersand p
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Kyasarin Gravereaux
Male employee there was very rude… really didn’t like how he spoke down to me after I politely asked why my frozen chocolate didn’t have whipped cream (pretty sure it’s supposed to come with it considering it’s online description even says it’s supposed to have it). Very aggressive tone and seemed like he was in a bad mood.
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Ryan D
One of the worst Dunkin I have ever been to. Staff doesn’t seem to know what they’re doing. Also don’t even wear name tags to know who to complain about. Absolutely wretched place.
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Sylvia Shaw
The manager is extremely rude and talks poorly about her employees and employees of Walmart she does not throw out her expired meat and egg and cheese products features places them on top of fresh product even when it’s expired they do not brew dark roast coffee they give you a regional coffee with a shot of espresso in it and call it dark roast they are a horrible place to eat they save bagels and croissants and muffins from the day before and wrap them in trash bags and serve them to the customers the following morning this is not Dunkin standard and it is not FDA standards either. I highly recommend you find somewhere else to dine and get your beverages!!!!
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Johnny Perry
I like Dunkin donuts because of the variety of strengths of coffee or tea. Wether you need something to wake up in the morning or just a pick me up in the afternoon. They even have very lite Fri me for my kids, smoothies and don’t forget their hot cocoa because it is…Amazing!!! If you haven’t tried a cup, you are absolutely missing out.
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Simranjit Kaur
I was just here for my coffee And a young lady work here she doesn’t know how to talk to the customer,way rude to me even I work in the Walmart.This happened to me third time.No name badge on her.Not coming any more here.
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