Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 29 reviews, the restaurant has received a rating of 3.1 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
131 Colonie Center Unit 416, Albany, NY 12205
Phone: (518) 482-4919
Hours
| Tuesday | 9 AM–8 PM |
| Wednesday | 9 AM–8 PM |
| Thursday | 9 AM–8 PM |
| Friday | 9 AM–8 PM |
| Saturday | 9 AM–8 PM |
| Sunday | 9 AM–6 PM |
| Monday | 9 AM–6 PM |
Menu
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Photo Gallery
Reviews
Frank Parillo
Very poor service over priced coffee was water down service is very unprofessional and it’s a shame because there’s a lot of employees in the mall and they don’t give any discounts for Mall employees or anything. And the selections is very poor.and The previous owners were a lot better. I would never recommend going there or referring anybody to go there. I apologize, but it is a shame.
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Gordon Joe
Just bought a large chi before work, after charging me for a large they handed me a medium and refused to fix the order and publicly shamed me infront of other costumers. I’m a frequent costumer at this location and was completely thrown off by their reaction to me informing them I received the wrong drink.
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Elizabeth Reedy
They are slow they need ro get people in there that can move fast people go on there lunch an should have to wait almost 30 minutes for them to take my or
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Malika Caddle
I’ve been going to this store for 3 years Monday through Friday religiously and ever since they hired this older lady a few months back she has messed up every order I place. If she’s on food the food it messed up if she’s on the register she’s tuning it out wrong if she’s making the drinks she’s making it wrong. When you try to talk to her about it she had an attitude. I’ve witness her argue with multiple customers over her wrong doing. The store could have no line but because of her mistakes they end up being backed up. I spend the minimum of $85 a week at this location and I’ve spoke to the staff about her and you can tell it’s frustrating them when they have to continuously fix her mistakes. Tbh idk how she is still employed there. I hope she can get extra training in her performance and mannerism. I will no longer do buisness with this location after 3 years of purchasing food because of her.
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Deena Aquafina
Usually would never complain or write a bad review unless it was well deserved. I tipped 2 dollars before even speaking to anyone, to just be nice. I ask the lady nicely about dunkin’s tea options. Gentleman interrupted to list the tea options, than I interrupted asking if they do tea lattes. He looked at me angrily for a good 5 seconds in silence, and I tried to apologize. Than ignored me, so I continued talking to the lady (with the point of being sweet, because I understand as I work in retail). Ended up making my order, for him to make it. I said thank you, and he ignored me. Food ended up tasting like soap. Really petty. But didnt feel like asking for a new sandwich, because I didn’t want him to possibly spit in my food. Stop taking things personally! I was being as sweet as i possibly can, and ended up with food i couldnt eat. 🙁
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Marie Baxter
They are always low on ice and be careful with ordering online they’ll carelessly make your order
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Amy Beyor
Always have to wait for the workers to come out of the office to see me waiting by the register or to come out to see that I have a mobile on the go order. Once I actually had to ask a worker to change her gloves before making my food cause her hands were touching the wall as she was leaning talking to the manager. I don’t ever order food from this location anymore because I can’t trust the proper sanitation is occurring. Nothing is the same at this location ever since covid- all the workers are different- not very friendly.
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April Cross
The regulars there are absolutely great, Im not sure of the guy that I always tell him his glasses need to be adjusted name but he’s so nice and always smiling and the sweet girl that just got highlights I think she’s the manager but I just enjoy seeing them great customer setvice
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qLady Jean-Francois
Service was not respectful by staff.
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Rosaline Duprey
Honestly I would not recommend going here if you have a dairy allergy.. they will substitute for whatever milk they have on hand instead of letting the customers know they are out of requested milk alternatives.
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