Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 382 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
218 State Highway 30S, Amsterdam, NY 12010
Phone: (518) 843-0486
Hours
Tuesday | 5 AM–9 PM |
Wednesday | 5 AM–9 PM |
Thursday | 5 AM–9 PM |
Friday | 5 AM–9 PM |
Saturday | 5 AM–9 PM |
Sunday | 5 AM–9 PM |
Monday | 5 AM–9 PM |
Menu
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Photo Gallery
Reviews
Renata Porter
Don’t stop here unless you have 20 minutes to burn. We were the only people in the drive through line at 4pm on a Friday and still waited 20 minutes. Sandwich even came out missing the top piece of bread. Maybe they need more workers, not sure. Don’t stop here.
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Calvin Pierson
woman at front counter was on a phone call while taking my order, was not listening, and was on her phone the entire time she was taking my order and making it and took forever for a relatively simple drink and food item. i like to give fast food workers some slack cause their job sucks but for 15 an hour it’s just unacceptable
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Just Jaleah
Not only did they get everything on my order wrong several times, but they were completely incompetent. The workers needed instruction from the customers on what donuts were which … and still picked wrong. They remade my drink twice because they kept making it with whole milk instead of almond milk and still delivered a finished drink made with whole milk. Food wise, they made it completely wrong even though they asked us to repeat what we wanted several times. No common sense exists in this place.
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G “AnOstrichEgg” T
My wife and I decided to stop at this Dunkin and went to the drive thru.
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Aaron Broussard
Lately it’s been hit or miss with availability, but the staff is always kind in my experience.
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Zoey Lolly
So dirty and up kept behind the counter. Waited 15 minutes to even be waited on at the counter as the drive Thur was more important. I wouldn’t eat nothing from any of those bins.
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Jason T
Another Dunkin train wreck. Similar to stores in Cairo and Catskill. Workers ignored the front counter to focus on drive through. Waited almost 12 minutes for someone to come to the counter. Not one person said they would be right with us. One of the workers stood at the pickup area and kept visiting with a couple who just got their food while we were still waiting for someone to take our order. It’s stores like this where the management is really incapable or perhaps doesn’t care about customer satisfaction.
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Erica Justinger
Well, 9/10 times I go here my order is wrong or they forgot something. I ordered for pick up through the DD app by the time I got there my order should’ve been waiting for me. I stood there over 10 minutes while all the drive through people were getting their orders immediately. This is unacceptable because my order was ready the entire time just sitting on a back counter. Iced coffee was beginning to melt and bagel was cold when I got it.
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Cameron Schermerhorn
Need to improve accuracy and speed here. I’ve had the complete wrong order given to me several times. Drive through will set you back 15-20 minutes guaranteed, definitely the longest I’ve had at any dunkin location on a consistent basis.
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Walter Whipple
Extremely slow registers and no one out of the 500 employees walking around want to help you.
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