Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 44 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
838 Fort Salonga Rd Relofsconv, Northport, NY 11768
Phone: (631) 261-4207
Hours
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
Monday | Open 24 hours |
Menu
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Reviews
Lisa LK
Horrible customer service at the drive thru. July 2 Sunday morning: Lady was giving me attitude the moment I started ordering. She was very curt and rude as if I was the cause of her lifelong problems. So I responded no need to be rude which didn’t sit well with her. On top of that she had my order wrong for 2 items and refused to correct the issue and told me to move!!! (Not to please step aside but like a mother scolding a child). I definitely would not recommend this place unless you are up for an afternoon quarrel .
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Brianna Nesta
So this was seriously the worst food service/customer service experience I’ve had, maybe ever. This Saturday morning 6/18/23 I pull through the drive through and I’m immediately confused by their menu which doesn’t quite look like any other Dunkin. I want a wake up wrap and can’t remember which one I like (not listed on the menu) I tell the woman I couldn’t remember which one I like can you tell me what wraps you have? She tells me “ we have a full menu inside” mind you, they’re only like 4 of them I wasn’t asking much, so I was a little taken back but I said no I don’t want to come inside right now can you just tell me what you have? (There’s no one behind me in the drive through it’s a Saturday at 7am) she lets out the most DRAMATIC sigh I can hear her annoyance through the microphone. It was purposeful. I order, pull around to the window she hands me my coffee and my food, not a word, runs my card and another woman hands me back my card and receipt. NO JOKE I’m putting my card back in my bag.. (now, someone else pulls around to the window) the woman tells me (there’s someone behind you) very passive aggressively I’m literally putting my card away.. I felt so pressured to leave I don’t check my food and of course my order is wrong. But this was the first time I think I’ve ever directly said to a service worker that they were extremely rude. I told her “ you know you both have been extremely rude have a nice day) and I pulled off. The entire experience from start to finish was uncomfortable, unpleasant, and just unnecessary. I’m not a “speak to the manager “ kind of person but I really regret not asking to speak to one. The two Spanish woman I dealt with this morning need to be fired. And I honestly don’t say that lightly.
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Christopher LeBron
Brand new location in Northport! Opened today 12/21/21. Great staff. Lots of room inside to sit and relax. Well laid out parking lot. Use 838 Fort Salonga Rd, Northport N.Y. if ordering in the App.
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Tiffany Macartney
When this DD was up the road on 25A, they were my favorite one. Now, the service is painfully slow and very literally every time I did a mobile order, it was wrong. Like 5x in a row. I stopped giving them chances. I went inside next time and they were sooooo slow. I’ve given up. I go to 7-11 now.
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Matthew Slater
Muhammad must have back problems with how much he carries this restaurant! He always makes my coffee to perfection and he never fails. He’s there all the time and he deserves a raise or a promotion to corporate or management, he deserves it!
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drtpusher
Absolutely no regard for customers in the store. 3 people behind the counter and no one even acknowledged us. We were standing at the counter waiting to be served and not one person could even say I’ll be with you in a minute or anything . Finally we just left . I think some serious social training needs to be done with this new generation. All we wanted were 2 cups of coffee. It shouldn’t be that hard .
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Grace McDermott
Love the new location but unfortunately I have a brand new car and can’t come to this one. My undercarriage scrapes every time I enter this Dunkin. You can see other cars have had this happen as well. Still love Dunkin but not this one, they need to address this driveway issue.
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JC 5937
The worst Dunkin around. Every other Dunkin I go to everything is same price except this one always changing it, messing up orders. The guy that works at night didn’t even fill my large iced coffee up he filled it maybe half way will not be back to this Dunkin.
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landon rosales
Not gonna lie other than my 2 boys who work here ,the service is absolutely horrible . the cashiers aren’t working ?? i couldn’t even order a avocado toast ♂️
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Diane Majewski
Best place to get a latte.
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