Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 213 reviews, the restaurant has received a rating of 2.5 stars. Price $
Address:
NY State Thruway Mile 33 N, Sloatsburg, NY 10974
Phone: (845) 753-2705
Menu
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Reviews
Jordan Beauchene
Probably the worst Dunkin’ Donuts I’ve ever encountered. No efficiency and there is 7 people . Staff is poor and it’s not even stocked how does a Dunkin’ Donuts not have cold foam. Gotta do better the 2.5 star rating is probably too good.
Joe Norml
We ordered 2 hot coffees on the app, went in, grabbed it, and left. The coffees were good as Dunkin’ usually is, but we had no interactions with anyone and didn’t order food.
Yvonne Marbury
This Dunkin’ location is the perfect quick stop for coffee and that’s exactly what I stopped to get.
Daniel St. Jacques
Service could be a whole lot better. Kinda tight in a bad way with the customers. I have even seen the staff get into shouting matches with the customers more then once. Unusual for a DD. We frequently stop at this DD and order the dark roast but they never have it and we settle for the regular coffee. Last week we asked a manager why no dark roast (black silk) and he said they only serve dark roast on a holiday but he could not tell me what holidays. Just check your coffee to see if was prepped as ordered. Frequently it is wrong. It seems to me that it is a combination of language, masks, poly carbonate shield and back ground machinery noise that results in wrong orders. In the future we will be stopping at one of the DD’s on state 17 instead.
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Scott Bogardus
Service was incredibly bad!
Sam Koenig
Avoid unless you are purposely wasting time. Waited in line for ten minutes then waited another ten to get nothing more complicated than a cup of coffee. When I saw the staff preparing the drink of someone who had ordered after me, I realized that they had forgotten about my order and asked them about it. Only then did they take the thirty seconds required to pour my coffee.
eunSONG
If I could give less than one star, in fact less than zero, I would. I had the worst possible customer service at this Dunkin Donuts and would encourage everyone not to go here at all.
Richard McIntosh
Slowest dunkin ever, overpriced, like 40% over others, non participating in dunkin app or points, never enough help and most aren’t proficient in English and not very polite or professional. 5 people waiting, inb5 minutes, only completed 1 order, sorry, my time is to valuable to me. Be so glad when they tear this service plaza down. Anything will be an improvement
Richard Marotte Sr
Dunking donuts is like rolling the dice. Service is terrible. Waited an additional 15 minutes while manager counted out tbeir cash drawers. Terrible to have a line of customers while u do chores and quite rude. At one time Dunking was quality today it’s terible
Cathy R.
Wow – I’m not sure if I’ve ever had worse service anywhere. Thinking this would be a quick stop since there was no line, we stood there for about 5 minutes while about 7 employees ignored us, and a line was forming behind us. Finally someone took our order, and then proceeded to take and fill other orders without filling ours. So we had to go back and ask for our order to be filled. So much for a quick stop. Clearly there’s no effective management.
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