Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 391 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
10 Main St #12, Danbury, CT 06810
Phone: (203) 826-7544
Hours
Saturday | 5 AM–9 PM |
Sunday | 6 AM–9 PM |
Monday
(Labor Day)
|
5 AM–9 PM
Hours might differ
|
Tuesday | 5 AM–9 PM |
Wednesday | 5 AM–9 PM |
Thursday | 5 AM–9 PM |
Friday | 5 AM–9 PM |
Menu
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Photo Gallery
Reviews
Amber Lynn
Every time I come here the service is tolerable, except for tonight. We walked in and there was only a couple ordering inside and two people working behind the counter that we could see with no one in the drivethrough. The guy at the counter had taken the couples order and instead of saying one moment he walked away behind the corner where we couldn’t see him and started talking and laughing with the girl that was on staff with him. When I said “hello, can someone take our order.” He popped his head from around the corner and yelled “I told you to wait a minute while I make their order” which he did not say to either of us when we stepped up. We walked out and they just lost two customers. Also I have seen this one worker be extremely rude to other customers as well a few times before this. He needs to stop flirting with his coworkers and show some real customer service. Dunkin lost a loyal customer today. I have the app and I don’t intend to use it at that Dunkin anymore. Disappointing. We went across the street to pricerite and got an entemanns marshmallow devils food cake instead, which was way better than the stale donuts and bagels that this particular Dunkin’ Donuts has given to me before. (I was told that the rock hard bagel in my hand wasn’t stale and that that’s just how they come after I asked them to make me another).
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Rebecca Wozniak
Gave this Dunkin’ a second chance after getting some really obviously stale and old donuts in the fall. I figured it was just a one-off. Unfortunately, I encountered the same problem again. I didn’t go late in the day so I have no idea why they would already be stale. Seems to be a consistent problem and I won’t be visiting this Dunkin’ again even though it’s closer to me than the others. I would rather drive a little farther than pay for some stale, unappetizing donuts again. I hope management resolves this issue.
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Frank Mammola
I’m being generous with two stars. Homeless guy in the lobby $1.75 for a donut that’s worth 75 cents. Sandwich was good but this place is getting overpriced and do not want my family walking into a place that has shady people in it
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Mayra Rodriguez
Same order – three different consistencies – only one with acceptable espresso. This is every time at this Danbury Dunkin. That is when they don’t claim the “machine is down.” With Starbucks closer to my office, I’m officially done donating money for no produce.
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Mike Connors
Walked inside and waited 5 minutes as employees were walking back and forth dealing with drive thru customers and nobody was helping us inside at the counter.
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arlyn lafontaine Alayon (Alayon)
Wait inside too long to order there too focused i guess in the window orders dont look to clean glass doors nasty
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Julia Taylor
Definitely DO NOT go here if you ever are thinking about it…each time i’ve been the line is LONG, the employees look lost, just as the manager…and they get the order wrong 80% of the time. Save your time, don’t go here. I literally waited in line for 40 min!!!! No customer service at all. I will say there was ONE person working the front and he was trying the hardest he could, with acknowledging of the wait (thank you!) All in all still don’t go lol
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Ken Morning
Even though it was busy, my coffee was still great
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Glenn Amezquita
i understand that the workers came in and our helping us and i appreciate it very much but it doesnt give them a right to be sloppy rude and not even care. have no problem even waiting in the line for 45 minutes but i would appreciate it if they acted like they cared. they give sloppy messy drinks, the bagels are ridiculous and horrible and the ladies taking the orders are so disrespectful. tired of coming here and giving them chance after chance and they are still unacceptably rude, especially when some customers are extremely nice and try and work with them.
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Nitzely Baez
Unfortunately if I could give this Dunkin a 0 star I would. They have no urgency to do anything in this location. The manager looks just as lost as the rest of the crew. You stand there waiting to order, employees look at you and dont even acknowledge the fact you are standing there. Theres always a long wait to order and a long wait to get your order incorrectly on top of that so I suggest you choose a different location.
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