Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 320 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
12 Boston Post Rd, West Haven, CT 06516
Phone: (203) 934-3333
Hours
Saturday | 5 AM–9 PM |
Sunday | 6 AM–8 PM |
Monday
(Labor Day)
|
5 AM–8 PM
Hours might differ
|
Tuesday | 5 AM–8 PM |
Wednesday | 5 AM–8 PM |
Thursday | 5 AM–8 PM |
Friday | 5 AM–9 PM |
Menu
… View more
Photo Gallery
Reviews
Local Guide
Stopped to use the bathroom. They only have one bathroom for all. Barely any toilet paper left. Ridiculous. Have been to a million Dunkin Donuts and never saw only one bathroom like this. At least restock the toilet paper.
… more
Ar Ah
I usually don’t write reviews but the girl took my order she needs a recognition for doing absolutely great job. She was very kind and made my coffee the way I wanted. I didn’t get her name girl with green eyes and head scarf.
… more
Wendy Shaw
I go to this DD every morning. The morning staff is phenomenal!!! They have exceptional customer service, make my ever changing coffee beverages to perfection. They deal with an extremely high volume of customers in a timely manner and still don’t lack in service or quality while doing it . Outstanding job guys!!
… more
Kaylani T.
My drink in the end was fine. Although, the customer service & being rushed up to the window when all I’m doing is making sure she had my coffee down right. Only reason to do so was bc she said i had a flavor shot when i never asked for one. Being rushed to order & attitudes aren’t needed. If u don’t wanna work then don’t. 1/22/23 – 7:30 pm.
… more
Kathy Brundidge
Today, 1/24/2023, was the first time that my DD app worked in this particular store! I was very happy. The line surprised me, but it moved quickly and I was able to get my order in and out the door.
… more
David Waring
The woman taking my order on 11JUN2023 in the drive thru at 2:26 PM was bizarrely rude and combative.
… more
Gladys Mayes
Just want to give a compliment to the staff here at 12 Boston Post Rd in West Haven. Service is always good, staff are friendly, and they always get my order correct. Even when it’s busy the staff are patient and have positive energy which I appreciate. Thank you all!
… more
Devon Sharp
A friend of mine and I had decided on a whim last night to go to DD this morning. I happened to notice on the DD app that today 9/29 is national coffee day and I was entitled to a medium iced or hot coffee. I ordered a pumpkin spice latte because it was my first time getting pumpkin spice this season. Anyway, I used the app but the price didn’t show the free coffee. I questioned why I had to pay $4.29. My cashier was very nice, but when I asked for the manager to get a refund and after we figured out why the free coffee didn’t come off my price, (supposedly no mgr on site. Really? Only employees open the store and open the safe to get cash registers ready to open drive thru & inside?? That doesn’t make sense) another employee with fading pink dyed hair came over and told me that there were other customers forming behind me and they couldn’t give me refund. Hello. I AM A CUSTOMER ALSO AND MY ORDER AND PRICE OF ORDER WASN’T CORRECT !! I called 800# right away and got the situation documented and gave bad review to corporate.
… more
Jaime Edwards
Very rude! Poor customer service skills! I went and was very polite greeted drive thru employees no response to the greeting. Ordered my food and coffee. I asked for my coffee to be remade service was denied. Started to eat my hash browns and hair was in my food. I’ve worked in fast food for years and I know the perks and what should be done and shouldn’t by employees. My coffee should’ve been remade without any questions! Unsatisfied customer and I will be calling corporate!
… more
Danielle Sherer
Parking lot is a nightmare. Worse still was the service. I went inside. Ordered a coffee and some food. Got my coffee. Stood there for upwards of 5 minutes while everyone who ordered after me got their beverages and food. A young man behind the counter asked if I had received my food. I explained I had not. He spent several minutes looking for it. Found it… a young lady “working” was holding my bag of food, and had been the entire time while she was screwing around and chatting with her coworkers. By the time I got my food, it was cold. How hard is it to put the bag of food on the counter, literally 3 feet from where you’re standing around chatting loudly about your personal issues? There were like 8 people behind the counter and only about 4 or 5 were actually working.
… more
… View more