Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 349 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
62 Manchester St, Concord, NH 03301
Phone: (603) 406-2381
Hours
Tuesday | 5 AM–6 PM |
Wednesday | 5 AM–6 PM |
Thursday | 5 AM–6 PM |
Friday | 5 AM–6 PM |
Saturday | 5 AM–6 PM |
Sunday | 5 AM–6 PM |
Monday | 5 AM–6 PM |
Menu
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Reviews
Matthew Leighton
New owners & new employees. Get your coffee Donuts . I noticed the donors don’t last long .gone by 12 . Sandwiches are extremely great along with Iced coffee. Service was beautiful. Very respected..Mike made my coffee perfect. Thanks again Mike. Matt 52
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Holly Sears
I was in the Drive-Thru and there’s only one person in front of me. I ordered two coladas and a coffee I have no idea what the person in front of me ordered but either way I was in line for 20 minutes and then it took them another 10 just to make my coffees. I don’t know if they’re understaffed I understand most places are but either way I should have been offered a free coffee or donut or something for having to wait so long. We ended up late for my daughter’s appointment because I assume that since there was one car ahead of me I’d only be in line a Maximum of 10 minutes
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Blox Cast
Worst service I’ve ever received, extremely rude manager who is unprofessional and uses foul language.Refused to give me her real name when I asked for it.
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Janel Greene
This usually has been my favorite dunkins. Monica and Kelley were great and had amazing customer service skills I miss them , Hunter is also great making sure that I always receive my order and he seems to be running the show , this morning I was disappointed in the customer service I received, there has been a guy who wears a blue shirt ( I’m assuming manager or shift leader) and he has been rude to me EVERY TIME! I come here every single morning and usually order online , for some reason my order did not go through this morning , hunter was great and said he would take care of it, I had left to do something and came back the guy in the blue shirt just gave me a dirty look and said it didn’t go through so while I was standing there I placed my order online just for that guy to completely ignore it ! He stared at and ignored me, hunter was very busy in the drive through I didn’t expect him to drop everything and serve me but he eventually made his way to me and made it right . I told hunter I did not like the guy in the blue shirt and how rude he was. I understand it’s hard to find staff and that it can get stressful when you are short staffed and busy but I do not think I’ve ever once been angry enough with service to even write a review but that blue shirt guy had TERRIBLE customer service . However hunter is great and was quick to make it right
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Evan DeJoie
Says they open at 4AM so I placed a mobile order at 6AM. I get there and none of the lights are on and the employees are messing around inside. If you’re too lazy to open when you’re supposed to at least turn off to the mobile orders I would have gone to a Dunkin’ that wanted my money.
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Nancy Benton
Quiet and clean. The staff was very friendly.
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Chris
Was supposed short staffed, believed. 2 of them. And drive through only. But not allowed to get a bagel. While waiting for a coffee they just talked and complained and apologized to several customers and couldn’t make a bagel . Short staffed yes, not motivated or hard working staff another yes. Hope gets better folks.
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Victoria Williams (VicTORious)
The food is good and drinks are stupendous. Frankly, it wouldn’t be an actual review if I didn’t comment on the cashier’s nails and how they are always on fleek. but they keep lying to us about the bathroom being out of order, when we know they clearly are IN order. they just don’t want the public to use them
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Avoiding Reality
If you like strong coffee you’ll love it here. I’m not a big strong coffee type of gal, I like mine to be sweet but a small Lil kick to remind me I’m getting caffeninated. Their glazed donuts are good. Nothing against them just not my preference
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Wendy Grant
Super impressed with the customer service and supportive supervisor (taller women with her hair pulled back) and manager (Mary). A customer was having an extended casual conversation with the manager so the supervisor (I am assuming she was the supervisor-if not give this woman a promotion!) jumped in to help although she was working the drive through window. The manager then apologized numerous times for the delay, which was not needed (she was being polite and listening to an older customer). Both the supervisor and manager gave instructions to the women working the register who was having difficulty with my order. The supervisor was patient, kind and gave such positive reinforcement to the worker. I was VERY impressed with her supervisory skills and kindness. I hope they are both appreciated!! This world needs more leaders like these women! Thank you for making my day!
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